Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lenexa, KS for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Multiple customers reported issues with food tasting like chemicals or being stale, with some expressing dissatisfaction over the quality of donuts and coffee.
Customer Service
While some reviews praised the friendly and helpful staff, others highlighted rude service and mistakes with orders, leading to a mixed perception of customer service.
Drive-Thru Experience
Several customers experienced long wait times and poor organization in the drive-thru, with complaints about slow service and difficulty in getting orders correct.
Inconsistency
Customers noted inconsistency in food and drink quality, with some expressing frustration over receiving incorrect orders or items that did not meet expectations.
LM
Lily McQueen
Jan 16, 2026
1.0
I thought I was overthinking but I just saw another review that said the same thing!!! I had ordered a sandwich to be delivered. When I ate it, it tasted like chemicals or soap/bleach. My husband tried it and agreed but we thought it was just supposed to be the taste of it. I’m pregnant though, so I’m just concerned what that taste was! Probably won’t be eating Dunkin ever again.
AW
Adrien Watts
Dec 28, 2025
1.0
Ordered delivery online. Food tasted like bleach or cleaning products.
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Ashley Sloop
Dec 12, 2025
1.0
They only had one kid working during holiday season and he was swamped. The drive thru is not conducive to be able to leave if you want to so we were literally stuck in line for 15 minutes and didnt even fet our order taken before we could actually just leave. Oh and this location doesn't have jelly filled munkins either.
JS
Jared Sinkey
Dec 12, 2025
5.0
I come here through the drive thru like once a month, and the service has always been awesome. The folks working have always been so positive and warm which isn't always the case for a fast food drive thru at 7am. The food isn't going to knock your socks off or anything but I really appreciate the staff for generally just being nice.
IB
Ingrid Bergstrom
Nov 26, 2025
5.0
This place always knows how to take care of me and their holiday coffees lately have been top-tier. The drive-through service is always the best.