Chipotle Mexican Grill

3.1
474 reviews
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About

Mexican Restaurant
Chipotle Lenexa is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
16101 W 87th St Pkwy, Lenexa, KS
66219, United States

Hours

Reviews

3.1
474 reviews
5 stars
161
4 stars
81
3 stars
32
2 stars
42
1 star
158

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including stale chips, overcooked rice, and small portion sizes.

Cleanliness

Many reviews highlighted the restaurant's lack of cleanliness, with dirty tables and overflowing trash bins being common complaints.

Customer Service

Numerous customers experienced poor customer service, including rude staff, long wait times, and incorrect orders.

Inconsistent Experience

The quality and service varied significantly, with some customers noting good experiences while others reported consistently negative ones.

Management Issues

Several reviews pointed to poor management and lack of training for staff as contributing factors to the overall negative experiences.
  • JK
    John Keenan
    3 days ago
    1.0
    I don't favor cilantro
  • SK
    Scott Keffer
    3 days ago
    4.0
    The line usually moves quickly, food has been pretty consistent. Part of the poor review is how awful the planning group did with the parking lot next to the high traffic Starbucks. Outdoor patio is nice to use during warmer days.
  • MP
    Maddox Patton
    Nov 9, 2025
    1.0
    Got like 6 pieces of steak what a scam
  • MN
    Michael Newby
    Nov 8, 2025
    5.0
    The usual...great food and service.
  • TM
    Taylor mckee
    Oct 18, 2025
    3.0
    Burrito was good, fast service for how busy it was. Chips and salsa were awful. I've had my fair share of spicy salsa and chips from restaurants around the area and chipotles was barely edible.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Lenexa offer?

Chipotle Mexican Grill in Lenexa offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill in Lenexa?

Chipotle Lenexa is open daily from 10:45 AM to 11:00 PM.