Chipotle Lenexa is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including stale chips, overcooked rice, and small portion sizes.
Cleanliness
Many reviews highlighted the restaurant's lack of cleanliness, with dirty tables and overflowing trash bins being common complaints.
Customer Service
Numerous customers experienced poor customer service, including rude staff, long wait times, and incorrect orders.
Inconsistent Experience
The quality and service varied significantly, with some customers noting good experiences while others reported consistently negative ones.
Management Issues
Several reviews pointed to poor management and lack of training for staff as contributing factors to the overall negative experiences.
JK
John Keenan
3 days ago
1.0
I don't favor cilantro
SK
Scott Keffer
3 days ago
4.0
The line usually moves quickly, food has been pretty consistent. Part of the poor review is how awful the planning group did with the parking lot next to the high traffic Starbucks. Outdoor patio is nice to use during warmer days.
MP
Maddox Patton
Nov 9, 2025
1.0
Got like 6 pieces of steak what a scam
MN
Michael Newby
Nov 8, 2025
5.0
The usual...great food and service.
TM
Taylor mckee
Oct 18, 2025
3.0
Burrito was good, fast service for how busy it was. Chips and salsa were awful. I've had my fair share of spicy salsa and chips from restaurants around the area and chipotles was barely edible.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Lenexa offer?
Chipotle Mexican Grill in Lenexa offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Lenexa?
Chipotle Lenexa is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Lenexa provide any pickup and delivery options?
Yes, Chipotle Lenexa offers both in-store pickup and delivery services.
How can I order from Chipotle Lenexa online?
You can order online via the Chipotle app or through their website at https://order.chipotle.com/.
Is Chipotle Lenexa LGBTQ+ friendly?
Yes, Chipotle Lenexa welcomes LGBTQ+ customers.
How can customers contact Chipotle Mexican Grill in Lenexa?
Customers can contact Chipotle Lenexa by phone at +1 913-777-0183 or by email at KS.3397.Lenexa@chipotle.com.
What are some nearby places to visit before or after dining at Chipotle Lenexa?
Nearby places include Starbucks for coffee, Jersey Mike’s Subs for sandwiches, and Hawaiian Bros Island Grill for Hawaiian cuisine, all located close to Chipotle Lenexa.
Are there nearby fitness and wellness centers near Chipotle Lenexa?
Yes, Club Pilates, a pilates studio and gym, is located nearby for those interested in fitness before or after visiting Chipotle.
What nearby shops can I visit alongside my trip to Chipotle Lenexa?
Nearby shops include Cellular Sales and Verizon for mobile phones and electronic needs.
Are there other dining options near Chipotle Lenexa?
Yes, nearby dining options include The Big Biscuit for breakfast and brunch, Chick-fil-A for chicken fast food, and Panera Bread for cafe and bakery items.