Jimmy John's

3.2
169 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4302 W 119th St, Leawood, KS
66209, United States

Hours

Reviews

3.2
169 reviews
5 stars
72
4 stars
15
3 stars
9
2 stars
15
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor customer service experiences.

Cleanliness

Multiple reviews highlighted dirty conditions in the restaurant, including unsanitary bathrooms and food preparation areas.

Food Quality

While some customers enjoyed the sandwiches, many expressed disappointment with the quality, including poorly assembled sandwiches and missing ingredients.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including rudeness and inappropriate comments.

Delivery Problems

Customers frequently experienced delays with delivery, often waiting over an hour for their orders.
  • CS
    Camryn Sweet
    Nov 15, 2025
    2.0
    Dirty bathrooms. When we told the front counter our chips were expired they didn’t give us new ones and just turned away from us with no words. The workers were also talking bad about past customers loudly while we were there
  • CJ
    Chase Jackson
    Nov 2, 2025
    1.0
    Had to wait 2 hours for our freaky slow delivery and only received half the order and we were told we could come pick the rest of it up. This is the third time in a row this store has failed miserably with service. Unwiched was literally a pile with virtually no lettuce. Do better Jimmy John’s. I wish I could give 0 stars.
  • RJ
    Rodney Jones
    Oct 21, 2025
    5.0
    Love the unwich.
  • JG
    Joshua Golden-Sallee
    Oct 12, 2025
    2.0
    I ordered a chicken cesar wrap and the gentleman that wrapped it obviously didn't care if how it looked. It looked a hot mess!!!! Very disappointed in this. You should care about the quality and appearance of your product.
  • RR
    Racquel
    Jul 31, 2025
    5.0
    Love this location! Very clean and good parking. Also, Noah has excellent customer service and has great recommendations.