Chipotle Leawood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing stale ingredients and poorly prepared meals.
Portion Sizes
Many reviews highlighted small portion sizes, with several customers feeling shortchanged on their orders.
Customer Service
Service quality varied significantly; some praised friendly staff while others reported rudeness and poor service.
Cleanliness
Multiple customers noted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and issues with online ordering.
LD
Laura Decatur
Nov 2, 2025
1.0
My husband had surgery at Menorah and my daughter went to pickup a to go order for us as we waited. Absolutely terrible food. Pictures will be better than words. Black carne asada. Hardly any chicken on the bowl. Incredibly disappointing given our already tough situation. We tried reaching out to their customer service and the chat was ended when we asked for a refund.
LI
Laine Imes
Nov 1, 2025
5.0
Associates were extremely pleasant and accommodating and the food was the best I’ve had from chipotle in a really long time
MJ
Matthew Joseph
Oct 26, 2025
5.0
Best chipotle ever i tried i had many times in many locations but this is the best quality and quantity both are amazing
HK
Hudson Kotre
Oct 22, 2025
2.0
Ordered a double portion of the carne asada and they hardly gave me enough for a single portion. The taste was fine but I expected a decent amount of steak for the $6.75 up charge.
JW
Jordan Wells
Oct 5, 2025
1.0
Chicken and steak were so burnt it was almost not edible. The rice was stale. And the serving size was a joke. Had to ask for more rice 3 separate times. I love chipotle, but what a horrible experience.