Chipotle Mexican Grill

Reviews

• SS

  Setareh Soureshjani

  6 days ago
  1.0
  Decided to try this Chipotle since it was on my way home from work. At first, I noticed the employees didn’t seem to be in a good mood, but I assumed it was because it had been a long day and I came in late, so I gave them the benefit of the doubt. After placing and paying for my order, I asked for a water cup, and the employee literally threw the cup into my bag in the rudest way possible. When I got home, I was unpleasantly surprised to find stale chips and stale tortillas, which ended up giving me stomach pain and nausea. I have never experienced a stale tortilla before. I can handle unfriendly customer service, but I draw the line at improper food storage, which is why I’m making this review. I regret not asking for a receipt to report this directly to the company, but unfortunately I declined it before the employee threw the cup into my bag. Please do better.
• CL

  Courtney Lawrenz

  Jan 1, 2026
  2.0
  The staff was friendly and helpful. The food was poor quality. We ordered the chicken and it was mushy and had a different seasoning than the other chipotle restaurants. They also gave smaller than usual portions. This location was not well kept and the restrooms were very dirty. We will not return to this location.
• AH

  Anita Hart

  Dec 28, 2025
  1.0
  Tables all dirty 1:00 PM on Saturday. Several employees behind counter no one cleaning up. Only 2 tables full. No one in line. Aside from that food was horrible. I’m not sure if they just poured lime juice on everything to disguise the taste. They literally put cup of salsa in my bowl. I asked and they did make another one- first said sorry then I asked for the mgr. On the 2nd one I asked for salsa on the side. It still had a bad taste full of lime juice and fatty. I was very disappointed as I have not had Chipotle in a couple years and was looking forward to it. I’m sure you don’t care since I’m not a regular customer but I realized I did not miss anything.
• FM

  Felicia Moose

  Dec 26, 2025
  3.0
  Service was very poor. I noticed a extreme difference of standard of service I received. While I was in the middle of ordering my meal staff walked away and treated me as if I was an after thought. The store could be cleaner, the soft drink station isn't working properly. One drink option was completely out no Mr. Pibb not sure how this store has been managed. I see why this location has such a lower rating compared to other Chipotle in this area.
• JT

  Julian Terreau

  Dec 18, 2025
  1.0
  the chips were stale. and could barely chew them. also terrible customer service the lady at the front desk was giving me attitude and talking behind my back when i was telling them about the chips. horrible service would not recommend getting food from there!

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