Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Leawood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
611 reviews
5 stars
268
4 stars
141
3 stars
49
2 stars
31
1 star
122
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported poor food quality, including stale ingredients, small portions, and bad taste.
Cleanliness
Many reviews highlighted the restaurant's lack of cleanliness, with dirty tables and unsanitary conditions in the dining area and restrooms.
Customer Service
Customer service was frequently criticized, with reports of rude staff, poor service, and long wait times.
Inconsistent Experience
Several customers noted that their experiences varied greatly depending on the staff present, with some visits being satisfactory while others were disappointing.
RK
Reece Koch
2 days ago
1.0
Absolutely skimped me. Ordered a salad bowl with extra cheese and veggies and they put a sprinkle of cheese on and a normal amount of veggies. Barely any ingredients and minimal lettuce. Chipotle has gone so far downhill I’m switching to Qdoba. I had to add ingredients at home when I picked up the order.
DL
Drew loganbill
6 days ago
1.0
Rancid steak. Three bites in and I had to stop. Ended up throwing it all up
SS
Setareh Soureshjani
Jan 7, 2026
1.0
Decided to try this Chipotle since it was on my way home from work. At first, I noticed the employees didn’t seem to be in a good mood, but I assumed it was because it had been a long day and I came in late, so I gave them the benefit of the doubt.
After placing and paying for my order, I asked for a water cup, and the employee literally threw the cup into my bag in the rudest way possible. When I got home, I was unpleasantly surprised to find stale chips and stale tortillas, which ended up giving me stomach pain and nausea. I have never experienced a stale tortilla before.
I can handle unfriendly customer service, but I draw the line at improper food storage, which is why I’m making this review. I regret not asking for a receipt to report this directly to the company, but unfortunately I declined it before the employee threw the cup into my bag.
Please do better.
CL
Courtney Lawrenz
Jan 1, 2026
2.0
The staff was friendly and helpful. The food was poor quality. We ordered the chicken and it was mushy and had a different seasoning than the other chipotle restaurants. They also gave smaller than usual portions. This location was not well kept and the restrooms were very dirty. We will not return to this location.
AH
Anita Hart
Dec 28, 2025
1.0
Tables all dirty 1:00 PM on Saturday. Several employees behind counter no one cleaning up. Only 2 tables full. No one in line. Aside from that food was horrible. I’m not sure if they just poured lime juice on everything to disguise the taste. They literally put cup of salsa in my bowl. I asked and they did make another one- first said sorry then I asked for the mgr. On the 2nd one I asked for salsa on the side. It still had a bad taste full of lime juice and fatty.
I was very disappointed as I have not had Chipotle in a couple years and was looking forward to it.
I’m sure you don’t care since I’m not a regular customer but I realized I did not miss anything.