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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Leavenworth, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3211 South Fourth Street for the ultimate SONIC experience!
Some employees provided exceptional service, going above and beyond, while others were reported as rude or unprofessional.
Food Quality
Inconsistent food quality was noted, with several customers receiving cold, hard, or improperly prepared items.
Order Accuracy
Multiple reviews mentioned issues with order accuracy, including missing items and incorrect orders.
Speed of Service
Service speed varied, with some customers experiencing quick service while others faced long waits.
Cleanliness
Concerns were raised about cleanliness, particularly in the playground area and the overall dining environment.
WL
Willie Lough
Nov 26, 2025
2.0
I guess its come down to rationing lettuce, tomato, and onions
WM
wade mathews
Nov 20, 2025
5.0
I want to recognize Kelsey.
We stopped by the other day and the young lady taking our order over the intercom was having a hard time hearing me. After repeating my order several times, I told her to cancel my order. She responded over the intercom "I'm coming out there". She ran from the building to our vehicle, apologized and took our order.
When she came out with our food, one of the items was incorrect. She apologized and ran back inside, returning a minute later with the corrected food.
I want to say how much I appreciate the exceptional customer by this employee. She went above and beyond.
Keep up the good work, Kelsey!
KS
Kadisha Smith
Nov 16, 2025
1.0
When I got home and opened my burger, to my surprise, my double Smasher was a bunch of chopped up pieces of what was once a patty just piled on a bun with melted cheese on top. Very disappointing.
JP
James Purcell
Nov 8, 2025
1.0
Didn't realize Sonic was McDonald's now where their hot fudge and ice cream machines are down when you try to order a sundae.
SB
Shannon Beat
Sep 28, 2025
1.0
The service was odd and the food was by far the worst fast food I’ve ever had in my life. The younger lady that brought out the food was okay and as expected. However, the guy taking the order appeared confused or something. The speaker stopped working while ordering and the employee came out and just stared at us awkwardly. I thought getting French fries would be a safe bet for a late night snack but they were horrible and hard. We didn’t finish our food. The atmosphere was nice and there was a little playground you don’t see too often at Sonics.