McDonald's

3.5
2260 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3121 S 4th St Trfy, Leavenworth, KS
66048, United States

Hours

Reviews

3.5
2,260 reviews
5 stars
733
4 stars
508
3 stars
449
2 stars
192
1 star
378

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from staff, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, many complained about cold fries, incorrect orders, and food that appeared to be poorly prepared.

Cleanliness

Several reviews praised the cleanliness of the restaurant, especially the dining area and play area for kids.

Staff Attitude

Mixed feedback on staff attitude; some customers found staff friendly and helpful, while others reported rudeness and poor customer service.

Mobile Ordering Problems

Numerous complaints about issues with mobile ordering, including long waits and missing items.
  • AR
    Andhy'm Raudales
    Nov 9, 2025
    1.0
    This location takes extremely too long to serve food 👎👎👎👎👎
  • BK
    bradley kingsbury
    Nov 6, 2025
    5.0
    drive-thru service was excellent, quick, friendly, my order was perfectly cooked and still good and hot.
  • AC
    A C
    Oct 31, 2025
    2.0
    This review is both about the food and a worker named Denise. As you can see in the picture my sandwich had an eggshell in it. Go to take it back and was met with the unpleasant attitude of Denise. She gave a replacement sandwich. To which i replied can I have my money back or a credit. She then proceeds to yell at me that I would not be getting my money back and ppl do this all the time. That's fine but that's no reason to yell at me or treat me like im trying to scam for 6 bucks. She then was like well you ate most of it. I ate up until I found the eggshell in it. I dont need another sandwich because im not hungry. Can't help that I didn't find it sooner. Additionally, i also asked about my monopoly pieces because they were not on any of my items. She then proceeds to walk off in the middle of me talking. When she comes back her tone is softer because she sees me speaking with the manager. The manager said she would talk to her but who knows. Denise has a nasty attitude I wouldn't want her to be who my customers come in contact with especially first thing on the morning.
  • DK
    Danielle Kirkland
    Oct 28, 2025
    1.0
    9×out of 10 we have to go in and get our full order. Their attitude is poor.
  • JW
    Joseph Williams
    Oct 26, 2025
    1.0
    We went through the drive through and ordered a 10pc and fry, cook to order, as well as a smoothie at 1056. They told us the smoothie machine was broken. I called and th manager know the fries were not cooked to order. He let me know we could’ve turned around to have it fixed. What kind of bullshit service is this?

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Leavenworth, KS?

The McDonald's at 3121 S 4th St Trfy in Leavenworth, KS, is open daily from 6:00 AM to 11:00 PM on weekdays and Sunday, and until 10:00 PM on Fridays and Saturdays.

When is the delivery service available at this McDonald's location?

Delivery is available every day from 6:00 AM to 10:30 PM at this McDonald's.