Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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The last two times I have been here have been a problem as a whole.
Today: I went and ordered a $4 M orange juice, the cup wasn't filled up. I waited about 2 minutes at the drive-thru door, the boy intentionally ignored me, until he realized I wasn't moving. He came to the window, I asked him to fill up the cup. He proceeded to put water in my orange juice. I went inside of the store and told the girl at the front register, she said she would fix it. She continued to go to the OJ stand and had to refill it, while she is doing so, she is staring at me in discomfort because what I said was true.
Last week: I went to order another orange juice but do a split payment. The card I was using gets charged if you run it for an amount higher than what it has on it, I told the girl to run it for like $1 and she apparently didn't and stood there and just looked at me. I waited for her to confirm the amount, this snotty nose girl said "it typically deducts whatever, but I think it's the card" I asked her why she didn't do what I asked, she repeated herself and said she was getting someone else. A round individual came to the window, yelling, repeating what the snot nose girl said, but wasn't listening. I just drove off.
There's been a strong change in this location recently and I'm not sure why. Very disrespectful, very tacky, very much wasting time.
DK
Donavan Kinser
Mar 13, 2026
4.0
You already know 🤓👍
AB
Andrew Bledsoe
Feb 20, 2026
1.0
Ordered my food 20 minutes ago and just received it once I asked to talk to Wes the manager he said there is nothing he can do and that This is a normal problem. as he was walking away from me, cussed me out in front of his employees. Sickening.
CH
Connie Hoffman
Feb 18, 2026
5.0
McDonald's is always a great place for breakfast. Love those sausage mcgriddle.
MM
M.K.
Feb 9, 2026
1.0
For some reason this location has completely changed. For one you can no longer use the soda fountain amd there's no condiments or napkins out. Instead they fill up the sodas in back and then you have to wait until you get your food to get your drink. When they bring you your food they bring out a tub with the condiments and then hand you which one you ask for. A few times the a lady with the condiment tub will walk around and ask if you need anything else. Doing it this way we have noticed drink orders are messed up and I don't even know if you are now allowed to ask for refills. The food has gotten better and the last few times the fries have been hot and fresh which is great.
What are the regular in-store hours for McDonald's at 901 West 23rd Street, Lawrence, KS?
The McDonald's at 901 West 23rd Street, Lawrence, KS is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours from Thursday to Saturday.
What are the delivery service hours for this McDonald's location?
Delivery is available from 6:00 AM to 11:30 PM Monday through Wednesday and Sunday, 6:00 AM to 3:59 AM Thursday, and 4:00 AM to 3:59 AM Friday and Saturday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's at 901 West 23rd Street has a drive-thru. Hours are 6:00 AM to midnight on Monday and Tuesday, 6:00 AM to 4:00 AM on Wednesday, open 24 hours Thursday through Saturday, and 4:00 AM to midnight on Sunday.
What ordering options are available for customers?
Customers can order via the McDonald's app (available on iOS and Android), online delivery service, mobile ordering, same day and no-contact delivery, and curbside pickup.
What payment methods does McDonald's accept at this location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the menu for this McDonald's?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is WiFi available at McDonald's on West 23rd Street?
Yes, WiFi is available at this McDonald's location along with other services like drive-thru, gift cards, McDelivery, and mobile offers.
What nearby fast food options are close to this McDonald's?
Nearby fast food options include Whataburger, KFC, and Pizza Hut. Customers can enjoy a variety of food choices in the area, ideal for planning meals or comparing options.
Are there any automotive service centers near McDonald's on West 23rd Street?
Yes, nearby automotive services include Quick Lane Tire & Auto, Laird Noller Quicklane, Mazda USA, Ford dealership, and Laird Noller Automotive, Inc. Customers can conveniently visit McDonald's before or after their car maintenance.
What nearby retail and service stores can customers visit along with McDonald's?
Customers can visit stores such as Westlake Ace Hardware, Family Dollar, and SonTeez Christian T-Shirts, as well as service centers like Liberty Tax Service and CSL Plasma donation center in the nearby area.
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