Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or unsatisfactory food, including cold fries and burgers.
Service Issues
Numerous reviews highlighted rude employees and poor customer service experiences.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean dining areas and unsanitary conditions.
Order Accuracy
Customers frequently experienced issues with incorrect orders and delays in service.
Management Concerns
Feedback indicated that management was often rude and unprofessional, contributing to a negative atmosphere.
MW
Melissa Wilson
Nov 7, 2025
1.0
I'm not really sure what's going on with this location but I had awful experience this morning. The menu was still set to lunch so I sat there for 5 min and they finally came to the speaker. I ordered and she didn't get any of it so asked me to repeat it. The girl seemed super out of it. I repeated the order and pulled up and noticed that they had cars waiting for their orders. She tells me "there's no where for you go so I guess just wait here"..... I said can I have extra Cholula" she comes back and said they ran out. I wouldn't have ordered this if there was nothing to do on it. Such a disappointment.
SH
Skylar H
Oct 8, 2025
1.0
I felt really bad for the employees. The manager was back there yelling at them the entire time and it seemed very uncalled for. They were just working. She was yelling at them the whole time we were there. We were going to eat there but ended up leaving.
GG
Garcia
Sep 20, 2025
1.0
My food that I ordered was fridge cold when I first got it not even 5 minutes after I got it the only thing slightly warm was my fries and it is unpleasant to eat
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lawrence, KS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lawrence, KS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (785) 842-9711.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lawrence Wendy’s serve breakfast?
Yes, this Wendy’s location in Lawrence, KS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Lawrence, KS?
The drive-thru is open daily from 8:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Lawrence serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's in Lawrence currently open?
Yes, the Lawrence Wendy's location is open and committed to serving quality food every day.
Can I order Wendy's food for delivery in Lawrence, KS?
Delivery is available where offered. Use the Wendy's app or visit order.wendys.com and enter your address to check availability.
How can I contact Wendy's Lawrence location with questions or feedback?
You can call (785) 842-9711 directly or reach the Customer Care team at 888-624-8140. Live Chat and feedback forms are also available via Wendy's contact page.
What payment methods are accepted at Wendy's in Lawrence?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where is this Wendy's located in Lawrence, KS?
Wendy's is located at 523 W. 23rd St., Lawrence, KS 66046.
What nearby coffee shops can customers visit before or after dining at Wendy's?
Dunkin' and Panera Bread are nearby coffee shops where customers can enjoy coffee or bakery items before or after visiting Wendy's.
Are there any nearby gas stations around Wendy's that could be convenient for customers?
Yes, Conoco and bp gas stations are nearby, making it easy for customers to fuel up before or after dining at Wendy's.
What other restaurants are located near Wendy's in Lawrence?
Nearby restaurants include Wingstop, Tryyaki (Chinese/Asian cuisine), Goodcents Deli Fresh Subs, Thai Diner, and Don Don (Asian restaurant), providing a variety of dining options.