Wendy's

Reviews

• SS

  Sarah Stirn

  Jan 28, 2026
  1.0
  We ordered two burgers. One with specific toppings. They repeated it back correctly, made the wrong burger with the special toppings and still didn't have the special topping correct. This was drive-thru
• MG

  MRGman G

  Jan 27, 2026
  2.0
  Have had 3 disappointing experiences here in the last year 2025. Once when during morning hours was told they could not take my order because no employees showed up for work. The other was when with my grandkids a person in the drive thru said she could not understand me or hear me. So I spoke louder and slowly. The lady then told me “sir you don’t need to yell at me”Wow!!! The last visit I ordered 2 sausage egg swiss croissants, and one bacon egg cheese biscuit. I then changed at the intercom that I wanted bacon egg Swiss instead of sausage. The girl said go ahead and pull up. I grabbed my food and drove home, which is 30 minutes away when I got home my whole order was incorrect. I was given to sausage croissants and a bacon egg croissant no biscuit. The one egg,bacon sandwich had egg shells in it. I called the store. Informed them of the problem and just wanted credit for the next time. The young lady said that I could only get credit for the biscuit because I had ordered the sausage croissants, and I told her no I changed it while I was at the intercom. She never once apologized for the error. I did not have time to argue with some young employee who doesn’t care about customers ,you never argue with the customer. I will never go back to this place again and trying to get a hold of someone at Wendy’s USA is almost impossible as they outsource their customer service to Dominican Republic.
• TT

  Tony

  Jan 18, 2026
  1.0
  This is the worst Wendy’s in Kansas for sure. They can’t ever get a simple order correct. I never get a complete order from this location the last 3 times I’ve been here.
• ME

  Michael Erwin

  Dec 29, 2025
  2.0
  YUK!!!
• BT

  Biku Tsukino

  Nov 10, 2025
  5.0
  Really friendly and helpful staff. They told me when the chicken I wanted would take a while to cook and gave me suggestions on sauces. It's a Wendy's so the food is the same, but really nice employees at the drive-thru.

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