Tropical Smoothie Cafe

4.1
290 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
2624 Iowa St, Lawrence, KS
66046, United States

Hours

Reviews

4.1
290 reviews
5 stars
178
4 stars
47
3 stars
18
2 stars
17
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and lack of communication.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and long wait times for both in-store and online orders.

Cleanliness

Several customers noted that the store was often dirty, with overflowing trash and unpleasant odors.

Product Quality

While some customers enjoyed the smoothies and food, others complained about watery or poorly made items, indicating inconsistency in product quality.

Staff Attitude

There were mixed reviews regarding staff friendliness, with some praising helpful employees while others experienced indifference or rudeness.
  • CM
    Chauncey Mcbride
    Oct 16, 2025
    1.0
    I was sitting there, waiting to be helped, the next worker came in on his shift, he had to go change his clothes, I was the next person in line. When he came to the cashier he just totally looked over me and help the next person I just walked out. I don’t know if it was because I was black or if the next person was a girl, but I thought it was disrespectful I’ll never go back there again!!!
  • BR
    Bailey Rendzia
    Oct 10, 2025
    1.0
    It took over 30 minutes to get a single smoothie. Ridiculous.
  • SN
    Shamiqua Nez
    Oct 3, 2025
    3.0
    Rude employees, no customer service.
  • RY
    Reagan Yanek
    Sep 29, 2025
    3.0
    it took 15 minutes for an online order. one smoothie.
  • XD
    Xilli Duff
    Sep 26, 2025
    1.0
    When I added things to my smoothie, including an extra scoop of protein, I wasn't expecting to see the employee fill up half of the blender with ice. After it blended, he filled up the cup, then with literally like another cups worth of smoothie from the things I added, he just put it in the sink. I'm just confused, what is the point of even adding extra things to a smoothie if you're literally going to pour our money down the drain?

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe in Lawrence?

The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.