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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and lack of communication.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and long wait times for both in-store and online orders.
Cleanliness
Several customers noted that the store was often dirty, with overflowing trash and unpleasant odors.
Product Quality
While some customers enjoyed the smoothies and food, others complained about watery or poorly made items, indicating inconsistency in product quality.
Staff Attitude
There were mixed reviews regarding staff friendliness, with some praising helpful employees while others experienced indifference or rudeness.
CM
Chauncey Mcbride
Oct 16, 2025
1.0
I was sitting there, waiting to be helped, the next worker came in on his shift, he had to go change his clothes, I was the next person in line. When he came to the cashier he just totally looked over me and help the next person I just walked out. I don’t know if it was because I was black or if the next person was a girl, but I thought it was disrespectful I’ll never go back there again!!!
BR
Bailey Rendzia
Oct 10, 2025
1.0
It took over 30 minutes to get a single smoothie. Ridiculous.
SN
Shamiqua Nez
Oct 3, 2025
3.0
Rude employees, no customer service.
RY
Reagan Yanek
Sep 29, 2025
3.0
it took 15 minutes for an online order. one smoothie.
XD
Xilli Duff
Sep 26, 2025
1.0
When I added things to my smoothie, including an extra scoop of protein, I wasn't expecting to see the employee fill up half of the blender with ice. After it blended, he filled up the cup, then with literally like another cups worth of smoothie from the things I added, he just put it in the sink. I'm just confused, what is the point of even adding extra things to a smoothie if you're literally going to pour our money down the drain?
Can I order ahead using an app for Tropical Smoothie Cafe?
Yes, you can order ahead via the Tropical Smoothie app available on iOS and Android, or online for delivery, curbside, or pickup.
What types of meals are served at Tropical Smoothie Cafe?
They serve breakfast, brunch, lunch, dinner, and late-night meals.
What payment options are available at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer vegan and gluten-free options?
Yes, Tropical Smoothie Cafe offers services including vegan and gluten-free options.
What is the attire for customers at Tropical Smoothie Cafe?
The attire is casual at Tropical Smoothie Cafe.
Which nearby places can I visit after enjoying a meal at Tropical Smoothie Cafe?
After your visit, you might enjoy nearby spots like Buffalo Wild Wings for casual dining or Nothing Bundt Cakes for desserts and treats.
Are there convenient nearby locations to get a haircut or a tan near Tropical Smoothie Cafe?
Yes, nearby you can find Sport Clips Haircuts of Lawrence for haircuts and Sun Tan City or Sunkissed Tanning for tanning services.
Where can I find banking services near Tropical Smoothie Cafe in Lawrence?
Nearby banking options include US Bank, U.S. Bank ATM, and Landmark National Bank, which can be useful for your financial needs before or after your visit.