Taco Bell

3.5
1116 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1408 W 23rd St in Lawrence. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1408 W 23rd St, Lawrence, KS
66046, United States

Hours

Reviews

3.5
1,116 reviews
5 stars
380
4 stars
245
3 stars
210
2 stars
84
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, especially during late-night hours, with many experiencing waits of 30 minutes or more.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback indicated a pattern of rude and unprofessional behavior from staff, particularly in the drive-thru, leading to negative customer experiences.

Food Quality

While some customers enjoyed the food, there were complaints about stale items and poor food execution, suggesting inconsistency in food quality.

Cleanliness

Several reviews noted that the restaurant was not clean, with unsanitary conditions reported in both the dining area and food handling.
  • TD
    Todd Dolph
    Dec 31, 2025
    1.0
    Drive thru took over 30 minutes and they still messed up my order with all that time somehow… horrible experience
  • CW
    Chris Williams
    Dec 31, 2025
    1.0
    The young girl with the exaggerated eye liner who works at the end of the prep line was the rudest fast food employee I've ever met in my life.
  • JG
    Jessica Greeve
    Dec 29, 2025
    1.0
    Taco Bell is Taco Bell—you expect fast, cheap food, nothing fancy. That said, this experience was especially frustrating. The drive-thru was busy, and it seems online orders aren’t handled with the same care as regular menu items, and the food preparation team isn't slowing down and checking orders as they are made. We were only given half of our order and didn’t realize it until we were halfway across town. We called the store to request either a refund or to have the missing food remade the next day, but no one ever called us back. It’s hard to understand how this is acceptable if voicemails aren’t even being checked. This happened during the night shift, and based on other reviews, this appears to be a recurring issue at this location.
  • CC
    Coriander Carolyn
    Dec 10, 2025
    1.0
    they closed at 1????? when they were not supposed to?????? completely ignored the mobile order that was placed an hour before we got to the window. order said recieved, but was not even prepared. the drive thru line was super long, we waited for 50+ minutes. and when we get to the window, they said theyre closed and to forget about the mobile order. had to get refund
  • SQ
    Smug Queef
    Dec 6, 2025
    2.0
    I feel like they should but a sign on at 10pm saying "Abandon all hope ye who enter here". Yep, sounds about right. Stay away from this place after 10pm if you are picking up through doordash/grubhub! Unless they offer pay by time, at least then you get paid for waiting 30 minutes. AND DONT CHECK TO SEE IF THE LOBBY IS OPEN. Time 0:15 - ...Honestly this has to be the what Weird Al was singing about in his drive thru song. I feel his pain now. I feel regret... Why do they have only like 3 people working? Time 0:25 - I notice most people are just watching movies on their phone. Maybe this is a good time to binge the lord of the rings movies! Time 0:45 Please close the store at 10pm taco bell... This needs to be at Guantanamo Bay. Captain Planet and Jesus are frowning at me for my needless wasted gas. Also door dash - I better be Santa's favorite helper after this. No mere mortal can withstand this hell. WHY DO THEY HAVE THIS STUPID SINGLE LANE DRIVE THRU?!?! Time 0:50 - ... was that a bag crinkle? YES!!! ONE MORE CAR Time: 0:55- Wait I have my food? That fast? What took the other people so long? I assume it's cause they didn't order on the app/door dash. Despite this, I give the workers one kudos - they make the order when you get there to prevent it from fossilizing. I don't blame them for how the business is ran. Definitely some higher ups with sadistic tendencies and greed. C;

Frequently Asked Questions About Taco Bell

What are the drive-through hours at the Taco Bell located at 1408 W 23rd St, Lawrence, KS?

The drive-through is open Monday, Thursday, Friday, and Sunday from 8:00 AM to 1:00 AM, and Tuesday, Wednesday, and Saturday from 8:00 AM to 3:00 AM.

What is the address and contact number for this Taco Bell?

The Taco Bell is located at 1408 W 23rd St, Lawrence, KS 66046. You can contact them at +1 785-843-7711.