Subway

Reviews

• JT

  Jlove TheQueen

  Aug 8, 2025
  1.0
  Me and my granddaughter went to Subway I would say about 20 minutes ago. The dude was rude he told us that we shouldn't have came in 10 minutes before closing because he needed to get his closing procedures done! I told him I was sorry and that we walked as fast as we could. He said I'm not trying to be rude but then proceeded to constantly, while he was making our sandwiches tell us that we shouldn't come in that late anymore! Then he puts the wrong dressing on my granddaughter's sandwich and then puts the right one on on top of it. I told him I've been a manager in a restaurant and I know that closing procedures can start before closing when you don't have customers. But that the corporation wants to make money all the way up until closing time. He was telling me about an issue with the sink in the back like it was my problem or something! My granddaughter was so upset she didn't stop talking about that all the way home and when we went into another store she even told them how upset she was about how the man treated us she had just been in there with her dad Wednesday and he made her sandwich and didn't treat her that way. I don't know if it was because her dad's white or what! I felt very discriminated against because I know he wouldn't have treated anyone else that way. If you don't want to work in customer service don't work in fast food or any kind of service where you have to talk and interact with the public💯
• SC

  Salazar C

  Jul 24, 2025
  1.0
  Just spent $50 on a gift card because Subway offered a “free footlong with purchase of $50 in gift cards”. Went to this franchise and they’re not accepting it. Just like the franchise owner has decided to “opt out” of every promotion they can at every location in this city. If Subway is not reimbursing you for these coupons, then maybe you should look into a different business instead of doing stuff like this to your customers. It doesn’t matter that you could “make an exception”. This is straight up false advertising/bait & switch behavior. And there’s no way to find out which store the offer will be good at because you only get a QR code. This is shameful. I’ve been going to subway, and this subway in particular for many years. I’ve dealt with a lot of things like this from this franchise owner and I’m just done with Subway altogether. I wouldn’t be surprised if they deny a refund on the $50 I spent on their gift cards under false pretenses. Subway, your business model is deeply flawed. Franchise owner: Stop nickel and Dimeing your customers.
• GS

  gabrielle smith

  Jun 30, 2025
  2.0
  ordered on the app got two footlongs, one with extra mustard and one with extra mayo. the one with extra mustard had an absurd amount of mustard on it and spilling out.. i understand subway isn't a gourmet resturaunt but there's still standards even at subway. the sandwhich with extra mayo barely seemed to have any? compared to the one with half a bottle of mustard. the employee was friendly when i picked up the order but the sandwhiches were disappointing
• TT

  TrippySpace

  Jun 22, 2025
  2.0
  Ordered for pick up my husband went and picked it up he ordered a flat bread foot long and 2 raspberry cheese cake cookies. Came home his sandwich was made the wrong way folded in half hamburger style instead of hotdogs style. Then he gets to his cookies and he takes a bight looks at it and it's a white macadamian cookie. Wouldn't be so upset with the cookies if they would have waited and told him that they where out of them. I get it in sure it was a long day I used to work at Subway and summer days suck sometimes but I always had the common courtesy to wait for the customer if we were out of something.

Frequently Asked Questions About Subway