Service Quality
Many customers praised the fast and friendly service, highlighting specific employees like Cedric and Tevin for their exceptional hospitality.
Food Consistency
There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory preparation, indicating a lack of consistency.
Sanitation Issues
Several reviews raised concerns about unsanitary practices and food safety, suggesting that hygiene standards are not being adequately followed.
Order Accuracy
Customers frequently reported issues with incorrect orders, missing items, and poor attention to detail during the ordering process.
Value for Money
While some customers appreciated the pricing and value menu, others felt that the quality did not justify the cost, especially with inconsistent food preparation.