Service Quality
Customers frequently praised the friendly and efficient service from staff, particularly highlighting individual employees like Cedric and Tevin for their exceptional hospitality.
Food Consistency
There are mixed reviews regarding food quality, with many customers reporting issues such as cold or improperly prepared items, while others enjoyed their meals.
Order Accuracy
Several reviews noted problems with order accuracy, including missing items and incorrect modifications, leading to customer dissatisfaction.
Cleanliness and Sanitation
Concerns were raised about cleanliness and food safety practices, with some customers reporting unsanitary conditions and improper food handling.
Value for Money
While some customers appreciated the pricing and value menu, others felt that the quality of food did not justify the cost.