At Papa Johns Pizza in Lawrence, KS, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Lawrence pizza for any occasion. Call us for pizza delivery in Lawrence or stop by 918 Mississippi St. for carryout to order the best pizza in Lawrence, along with breadsticks, wings, and more!
Customers frequently reported poor service, including long wait times for delivery and rude interactions with staff.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and failure to follow special requests.
Food Quality
Feedback on food quality was mixed, with some praising the pizza while others complained about greasy, poorly made, or incorrectly sized pizzas.
Staff Friendliness
While some customers noted friendly staff, others experienced rudeness and unprofessional behavior, indicating inconsistency in service.
Delivery Problems
Numerous customers experienced significant delays in delivery, with some orders taking over two hours to arrive.
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Rachel O’Keefe
Dec 13, 2025
5.0
The person behind the counter last night was so wonderful. They helped me carry my pizza to my car as my hands were full. I really appreciated that kind of service!
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Henry Whalen
Nov 16, 2025
1.0
One of the most poorly ran establishments in the city. Stay away at all cost
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Holly Dunoon
Nov 1, 2025
1.0
We ordered a pizza for delivery, along with brownies, breadsticks and extra dipping sauce. The delivery driver brought everything but the pizza. I tried to flag him down but he got in his car and drove away. I called the store and they said it was left there and they’d send it with the next driver. 35 minutes later I still had no pizza, called and was told they forgot it, again. Was told they would send a fresh pizza, as ours was now cold, with the next driver. 30 minutes passed again and still no pizza. Called again, told it is out with a driver. The order was just a large cheese pizza and we live about 10-15 minutes from the store, for reference. After the next 15 minutes went by my husband decided to just drive to the store to find out what the problem was and just pick up a dang cheese pizza. I get that mistakes happen and if they had sent us a pizza the first or even the second time I called I would not be writing a review honestly. But 1.5 hours seems excessive….
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Ethan Downey
Aug 21, 2025
1.0
I get food there at 12 am after a workout because I’m hungry. I’m the only one in the restraunt and it’s late so I give them a tip for the food I order at the counter as well. I tell them light jalapeños and no cheese because I have a serious allergy caused by dairy products. They proceed to make it a reasonable time, and tell me in person that there’s no cheese and have a good night. Mind you I’m the only person in the restraunt at the time. From the glance, the pizza looks good as you can see and no visible cheese. I eat some and start feeling bad after noticing the cheese under the sauce at the bottom. This is also after I had to take of the mountain of jalapeños they put on there. I do not feel well after this and might get myself checked out because of the vast amount of dairy THEY said was not on the pizza. My order was not complex, nor was it lots of pizzas, just one. Do not go here ever, they do not care about requests and they obviously don’t take there job seriously. This was my favorite pizza place before, not now.
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Diana Moiseff Marcotte
Aug 13, 2025
3.0
I ordered two pizzas and two orders of chicken wings for pickup. Everything was edible but kind of blah. I had very little interaction with the cashier, but she seemed nice enough. I definitely won't be driving across town to go their again anytime soon.