At Papa Johns Pizza in Lawrence, KS, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Lawrence pizza for any occasion. Call us for pizza delivery in Lawrence or stop by 918 Mississippi St. for carryout to order the best pizza in Lawrence, along with breadsticks, wings, and more!
Customers frequently reported poor service, including long wait times for delivery and rude interactions with staff.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and failure to follow special requests.
Food Quality
While some customers praised the pizza quality, others complained about greasy, poorly made pizzas and inconsistent food preparation.
Staffing Problems
Several reviews noted that the establishment is often understaffed, leading to delays and poor customer experiences.
Positive Experiences
Despite the issues, there were positive mentions of friendly staff and good pizza quality from some customers.
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Rachel O’Keefe
Dec 13, 2025
5.0
The person behind the counter last night was so wonderful. They helped me carry my pizza to my car as my hands were full. I really appreciated that kind of service!
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Henry Whalen
Nov 16, 2025
1.0
One of the most poorly ran establishments in the city. Stay away at all cost
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Holly Dunoon
Nov 1, 2025
1.0
We ordered a pizza for delivery, along with brownies, breadsticks and extra dipping sauce. The delivery driver brought everything but the pizza. I tried to flag him down but he got in his car and drove away. I called the store and they said it was left there and they’d send it with the next driver. 35 minutes later I still had no pizza, called and was told they forgot it, again. Was told they would send a fresh pizza, as ours was now cold, with the next driver. 30 minutes passed again and still no pizza. Called again, told it is out with a driver. The order was just a large cheese pizza and we live about 10-15 minutes from the store, for reference. After the next 15 minutes went by my husband decided to just drive to the store to find out what the problem was and just pick up a dang cheese pizza. I get that mistakes happen and if they had sent us a pizza the first or even the second time I called I would not be writing a review honestly. But 1.5 hours seems excessive….
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Cody Hefley
Jul 21, 2023
1.0
Took almost 2 hrs to deliver the pizza very poor delivery service