Panera Bread

3.9
790 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lawrence is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
520 W 23rd Street, Lawrence, KS
66046, United States

Hours

Reviews

3.9
790 reviews
5 stars
390
4 stars
180
3 stars
85
2 stars
44
1 star
91

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was delicious and well-prepared, although some reported issues with incorrect orders and food quality.

Service Issues

Many reviews highlighted inconsistent service, with reports of rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers mentioned cleanliness issues in the dining area and bathrooms, impacting their overall experience.

Management Concerns

There were multiple comments regarding poor management and staffing issues, suggesting a need for better oversight and training.

Positive Staff Interactions

Despite some negative experiences, many customers praised specific staff members for their friendliness and helpfulness.
  • AB
    A B
    Nov 17, 2025
    1.0
    This Panera sucks. Last time I ordered, it was online and their inventory was incorrect so they didn't have the items I'd paid for. Instead of letting me know beforehand, that waited until I was in the store to tell me they didn't have the stuff I'd traveled there to get. Would have gone to a different Panera. Today, I had a question and stood in line for 5 minutes (timed it) and no one showed up at the register or bothered to acknowledge me at all. So I left without ordering. Go to the other Panera in Lawrence if you want accurate menu items or to actually be able to order.
  • IK
    Imani Karani
    Nov 17, 2025
    1.0
    I ordered a sandwich with avocado, they charged me for the avacado, but later informed me they ran out. They also added tomatoes to my tuna sandwich when I asked for no tomatoes. The coffee wasn’t all to good with just wasn’t an enjoyable experience, different Panera’s have made for a better experience for sure but this one particularly has given me an issue.
  • AR
    Allison Richards
    Nov 16, 2025
    1.0
    Received a cold smashed flat breakfast sandwich that had clearly never been warmed up.was told my only option was to return to store and have it remade.
  • MH
    Marquita Holmes
    Oct 31, 2025
    5.0
    Everything was delicious! Service was great!!
  • DT
    Dana Tharp
    Oct 12, 2025
    3.0
    The car In front of me had a large order instead of having them park in the drive thru spot they waited at the window for at least 10 minutes holding the line up , with no apology for the long wait so annoying !

Frequently Asked Questions About Panera Bread

Does Panera Bread in Lawrence accept reservations?

No, Panera Bread in Lawrence does not accept reservations.

What are the operating hours for delivery at Panera Bread Lawrence?

Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:30 PM.