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McDonald's

3.7
(1330 reviews)

Business Details

901 West 23rd Street, Lawrence, KS
66046, United States
(785) 843-8522
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
901 West 23rd Street, Lawrence, KS
66046, United States

Hours

Reviews

3.7
1,330 reviews
5 stars
520
4 stars
298
3 stars
237
2 stars
88
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

While some customers enjoyed the food, others complained about stale items and incorrect orders, indicating inconsistency in food quality.

Management Concerns

Several reviews mentioned dissatisfaction with management, particularly regarding staff behavior and operational efficiency.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences at this location.
  • AB
    Andrew Bledsoe
    Feb 20, 2026
    1.0
    Ordered my food 20 minutes ago and just received it once I asked to talk to Wes the manager he said there is nothing he can do and that This is a normal problem. as he was walking away from me, cussed me out in front of his employees. Sickening.
  • CH
    Connie Hoffman
    Feb 18, 2026
    5.0
    McDonald's is always a great place for breakfast. Love those sausage mcgriddle.
  • MM
    M.K.
    Feb 9, 2026
    1.0
    For some reason this location has completely changed. For one you can no longer use the soda fountain amd there's no condiments or napkins out. Instead they fill up the sodas in back and then you have to wait until you get your food to get your drink. When they bring you your food they bring out a tub with the condiments and then hand you which one you ask for. A few times the a lady with the condiment tub will walk around and ask if you need anything else. Doing it this way we have noticed drink orders are messed up and I don't even know if you are now allowed to ask for refills. The food has gotten better and the last few times the fries have been hot and fresh which is great.
  • SC
    Stan Chavez
    Feb 3, 2026
    5.0
    Yeah it's McDonald's Surprise
  • CJ
    Carter Jones
    Nov 18, 2025
    1.0
    This came out of the soda dispensers geniunely disgusting, when i told an employee about it they replied with sass, no compensation, and no concern whatsoever for the wellbeing of me or what soda they are giving their customers.

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 901 West 23rd Street, Lawrence, KS?

The McDonald's at 901 West 23rd Street, Lawrence, KS is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours from Thursday to Saturday.

What are the delivery service hours for this McDonald's location?

Delivery is available from 6:00 AM to 11:30 PM Monday through Wednesday and Sunday, 6:00 AM to 3:59 AM Thursday, and 4:00 AM to 3:59 AM Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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