McDonald's

3.8
1086 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4911 W 6th St, Lawrence, KS
66044, United States

Hours

Reviews

3.8
1,086 reviews
5 stars
440
4 stars
277
3 stars
180
2 stars
61
1 star
128

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, often receiving missing items or wrong food.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others experienced rudeness and poor service.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the play area and dining space.

Speed of Service

Customers noted long wait times, especially during busy hours, impacting their overall experience.

Food Quality

There were complaints about food quality, including stale items and incorrect temperatures, leading to dissatisfaction.
  • ZO
    Zoe O'Connor
    Dec 19, 2025
    1.0
    I go to this mcdonald’s a lot and something is ALWAYS missing. i got a 10pc today, only got 9 nuggets. they forgot my straw, ordered a sweet tea and got unsweetened.the other day i got a BEC Mcgriddle and got sausage on it. i’m tired of going there and getting my order wrong.
  • KP
    Kenneth Pitts
    Dec 7, 2025
    5.0
    I need a lot of McDonald's all across the land but this one here in Lawrence Kansas is the bomb I come here you got past friendly service or whatever it was wrong but the manager came out and corrected it and made everything right makes me want to come back
  • BY
    Billy Young
    Dec 7, 2025
    5.0
    So fast at breakfast. This place understands that it's not just about the food itself. I pulled up to a curbside number, placed my order, and had it before the car that was at the end of the drive thru line when I pulled up was at the window. And, the drive thru was moving fast!
  • KR
    kim riffel
    Dec 4, 2025
    1.0
    This is likely to be my last stop here. (Except that my grandkids like the play area.) The quality of food & service have gone down steadily in recent months. But this was the ladt straw. With 10 or more cars in the drive-through lane, they still managed to give me the oldest, dryest cheeseburger I've ever experienced (anywhere, not just McDonalds or this McDonalds). The girl at the pickup window didn't look at me or speak. Even when I said "thank you" as she reached out behind her back with my sack; no acknowledgement. I would have said rough time or bad day, but this has been getting worse over months. It's the new trend. This was on December 4 at 6:20 p.m.
  • JB
    Jake Broadbent
    Dec 3, 2025
    1.0
    You will have multiple items missing and wrong from your orders so don’t leave the drive thru window before you check everything

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4911 W 6th St, Lawrence, KS?

McDonald's is open daily from 5:30 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:30 AM to midnight (12:00 AM).