Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with missing or incorrect items in their orders, particularly in the drive-thru.
Customer Service
While some reviews praised friendly staff, numerous complaints highlighted rude service and poor management.
Cleanliness
Several customers noted cleanliness issues, particularly in the play area and dining tables.
Speed of Service
Customers experienced long wait times, especially during busy hours, despite some reports of quick service.
Food Quality
Mixed feedback on food quality, with some enjoying fresh meals while others received cold or poorly prepared items.
TC
Trevor Carpenter
3 days ago
1.0
Great place to go for a clown show
AB
Anthony Brink
Feb 11, 2026
1.0
Cookies were cold as ice cubes
ZO
Zoe O'Connor
Dec 19, 2025
1.0
I go to this mcdonald’s a lot and something is ALWAYS missing. i got a 10pc today, only got 9 nuggets. they forgot my straw, ordered a sweet tea and got unsweetened.the other day i got a BEC Mcgriddle and got sausage on it. i’m tired of going there and getting my order wrong.
BY
Billy Young
Dec 7, 2025
5.0
So fast at breakfast. This place understands that it's not just about the food itself. I pulled up to a curbside number, placed my order, and had it before the car that was at the end of the drive thru line when I pulled up was at the window. And, the drive thru was moving fast!
KR
kim riffel
Dec 4, 2025
1.0
This is likely to be my last stop here. (Except that my grandkids like the play area.) The quality of food & service have gone down steadily in recent months. But this was the ladt straw. With 10 or more cars in the drive-through lane, they still managed to give me the oldest, dryest cheeseburger I've ever experienced (anywhere, not just McDonalds or this McDonalds). The girl at the pickup window didn't look at me or speak. Even when I said "thank you" as she reached out behind her back with my sack; no acknowledgement. I would have said rough time or bad day, but this has been getting worse over months. It's the new trend. This was on December 4 at 6:20 p.m.