Dunkin'

3.9
504 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lawrence, KS for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1400 W 6th St, Lawrence, KS
66044, United States

Hours

Reviews

3.9
504 reviews
5 stars
255
4 stars
104
3 stars
54
2 stars
37
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly staff, many reported issues with rude service and untrained employees.

Order Accuracy

Numerous reviews highlighted consistent problems with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Customers expressed disappointment with the quality of food, particularly stale donuts and poorly made coffee.

Drive-Thru Experience

The drive-thru was frequently noted as slow, with long wait times and a chaotic ordering process.

Cleanliness

Several reviews mentioned cleanliness issues, including unsanitary food conditions and unclean items.
  • AS
    Anita Salas
    Dec 12, 2025
    5.0
    I didn't prefer the $6 meal deal. Egg was weird and the potatoes had an odd taste woth whatever seasoning was used. Customer service was top notch though. Everyone was friendly and very customer service oriented. The manager/owner even had a conversation with me while he was working on changing out the register drawer. The place is very clean and well stocked. Coffee tasted good and was HOT. This place runs very efficiently with everyone helping out.
  • TC
    The SheerWood Crow
    Nov 23, 2025
    1.0
    Look it’s what you expect quality wise for drive through coffee, but the manners of the male staff are rather lacking. Neve rin my life have I been asked to provide ID to pick up my to go order. I understand if you have had theft issues but that’s no excuse to take food from someone’s hands and ask for their id. If you have to do that, do so up front.
  • LB
    laura bullock
    Oct 25, 2025
    2.0
    Please pay attention to your delivery drivers. Thanks guys
  • MW
    Morgan Williams
    Oct 25, 2025
    1.0
    My sister bought a coffee this morning and she gave them $5.00 to pay for the coffee but for some reason they girl at the widow decided that it was a tip and put it in the tip jar and made her pay with card. This place also has gotten our last few orders wrong and seems to be understaffed and the staff they have like to steal money.
  • TG
    Tish Garber
    Oct 15, 2025
    2.0
    Drive through was fine with speed and after switching people to someone who could understand what I was trying to order they got it just fine. However, the coffee is horrendous! Some of the worst stuff I’ve ever tasted, like drinking Cigarettes and this was with cream and sugar! Had to pour it out after two sips. I’ve never had their coffee before and will never have it again

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lawrence, KS?

Dunkin' at 1400 W 6th St in Lawrence, KS is open daily from 5:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.