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Dairy Queen Grill & Chill

4.0
(505 reviews)

Business Details

1835 Massachusetts St, Lawrence, KS
66044-4259, United States
(785) 843-3588
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1835 Massachusetts St, Lawrence, KS
66044-4259, United States

Hours

Reviews

4.0
505 reviews
5 stars
239
4 stars
134
3 stars
58
2 stars
29
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about inconsistency and poor preparation.

Service Speed

Many reviews highlighted slow service and long wait times, especially during busy hours.

Staff Friendliness

The staff received positive remarks for being friendly and helpful, although there were instances of poor customer service reported.

Management Issues

Several customers noted poor management and organization, leading to chaotic experiences and order mistakes.

Pricing Concerns

Some customers felt that the prices were too high for the quality and quantity of food received.
  • AH
    Abigail Harris
    Feb 13, 2026
    1.0
    don’t bother if you’re going to be there an hour before close, got told the lobby was closed, which is fine. go through the drive thru and start to order only to be cutoff mid order and told that the kitchen is closed well before the restaurant actually closes. went to Sonic instead for better service and ice cream.
  • TT
    Tom Thull
    Feb 9, 2026
    4.0
    I didn't get what I ordered, but didn't care. The hot fudge sundae was delicious.
  • SL
    Shasta LeDuc
    Jan 6, 2026
    5.0
    The food was great. The price sucked. The people were kind
  • BG
    Bullwinkle Gandhi
    Nov 23, 2025
    1.0
    Unbelievably slow. Had to go up to the counter and remind them of part of our order. Then the dude after us got served before we did
  • JJ
    Jordan
    Aug 25, 2019
    1.0
    Slowest service in town. Half the time the food is cold by the time they give it to you. They would rather stand around on their phones.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food items such as burgers and fries along with soft-serve ice cream, Blizzard® Treats, shakes, malts, and signature DQCakes® ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Lawrence, KS?

The restaurant is open daily from 10:00 AM. From Monday to Thursday and Sunday, it closes at 9:30 PM. On Fridays and Saturdays, it stays open until 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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