Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
1835 Massachusetts St, Lawrence, KS
66044-4259, United States
Hours
Reviews
4.0
500 reviews
5 stars
236
4 stars
133
3 stars
58
2 stars
29
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is generally positive, with many customers noting excellent service, though some reported rude interactions.
Food Quality
While many customers enjoyed the food, there are consistent complaints about the quality and consistency of items like blizzards and burgers.
Management Issues
Several reviews highlight poor management and organization, leading to long wait times and order inaccuracies.
Cleanliness
Some customers mentioned cleanliness issues, particularly in the dining area and with food preparation practices.
Value for Money
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too expensive for the quality received.
- BGBullwinkle Gandhi1 day ago1.0Unbelievably slow. Had to go up to the counter and remind them of part of our order. Then the dude after us got served before we did
- GTGwen TuckerAug 5, 20255.0We had a very nice experience here. We stopped for a meal after driving for several hours. Kari treated us so well. She helped us with our menu selection, promptly made our treats, and even brought our meals outside to our table. She was so sweet and kind. Yes, the food was all delicious, but it was Kari who really made the experience great!
- WWWilliam WangerinAug 5, 20253.0Subpar blizzard again from this DQ. This is third time that I've gotten runny blizzard, that's why they don't turn it upside down. I will just keep going to the Iowa location.
- HFHannah FriendJul 26, 20251.0Cannot dip a cone to save their lives, they are smaller than what you pay for, extremely deformed looking and have the thinnest layer of chocolate. This has been my experience the last 5+ times. The last time the chocolate dip layer was so transparent I could see the ice cream through it. Tried a blizzard tonight - there were barely any toppings mixed in and it was already very melted when they handed it to me. Are the workers no longer being trained, are they trying to skimp and save money or do they just not care? Total waste of money.
- PRPaul RginkcJun 18, 20254.0frozen hot chocolate is scrumptious
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items such as burgers and fries along with soft-serve ice cream, Blizzard® Treats, shakes, malts, and signature DQCakes® ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Lawrence, KS?
The restaurant is open daily from 10:00 AM. From Monday to Thursday and Sunday, it closes at 9:30 PM. On Fridays and Saturdays, it stays open until 10:00 PM.
Does Dairy Queen Grill & Chill provide services for families and children?
Yes, the location offers family-friendly services including booster seats, high chairs, wheelchair accessibility, and is welcoming to children.
Is there parking and seating available at Dairy Queen Grill & Chill?
Yes, they offer both indoor seating and outdoor seating. There is also a drive-thru available for convenient service.
Can I order food online for pick-up at Dairy Queen Grill & Chill?
Yes, you can place your order online for pick-up through their official ordering website.
Does Dairy Queen Grill & Chill have any mobile app or deals for customers?
Yes, customers can download the Dairy Queen app for exclusive deals, mobile ordering, and rewards.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby places include Cottins Hardware & Rental for home improvement shopping, Mighty Tamales for Mexican cuisine, and Alchemy Coffee for coffee lovers.
If I need a hardware store near Dairy Queen Grill & Chill, what are my options?
You can visit Cottin's Hardware & Rental or True Value, both located nearby and offering home improvement and hardware supplies.
Are there convenient services like gas stations or ATMs near Dairy Queen Grill & Chill?
Yes, nearby options include Kwik Shop and Tom Thumb convenience stores with gas stations, and The Exchange Network and Bitcoin Depot which provide ATM services.
What community or health services are located near Dairy Queen Grill & Chill?
Nearby health and community services include Scholle Chiropractic Office for chiropractic care and Veterans of Foreign Wars Post 852 offering community services and printing.