Dairy Queen Grill & Chill

4.0
502 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1835 Massachusetts St, Lawrence, KS
66044-4259, United States

Hours

Reviews

4.0
502 reviews
5 stars
238
4 stars
133
3 stars
58
2 stars
29
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about inconsistencies and poor preparation.

Service Issues

Many reviews highlighted slow service, order mistakes, and poor management, leading to frustrating experiences for customers.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of the staff.

Pricing Concerns

Some customers felt that the prices were too high for the quality and quantity of food received.
  • SL
    Shasta LeDuc
    6 days ago
    5.0
    The food was great. The price sucked. The people were kind
  • BG
    Bullwinkle Gandhi
    Nov 23, 2025
    1.0
    Unbelievably slow. Had to go up to the counter and remind them of part of our order. Then the dude after us got served before we did
  • GT
    Gwen Tucker
    Aug 5, 2025
    5.0
    We had a very nice experience here. We stopped for a meal after driving for several hours. Kari treated us so well. She helped us with our menu selection, promptly made our treats, and even brought our meals outside to our table. She was so sweet and kind. Yes, the food was all delicious, but it was Kari who really made the experience great!
  • WW
    William Wangerin
    Aug 5, 2025
    3.0
    Subpar blizzard again from this DQ. This is third time that I've gotten runny blizzard, that's why they don't turn it upside down. I will just keep going to the Iowa location.
  • HF
    Hannah Friend
    Jul 26, 2025
    1.0
    Cannot dip a cone to save their lives, they are smaller than what you pay for, extremely deformed looking and have the thinnest layer of chocolate. This has been my experience the last 5+ times. The last time the chocolate dip layer was so transparent I could see the ice cream through it. Tried a blizzard tonight - there were barely any toppings mixed in and it was already very melted when they handed it to me. Are the workers no longer being trained, are they trying to skimp and save money or do they just not care? Total waste of money.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food items such as burgers and fries along with soft-serve ice cream, Blizzard® Treats, shakes, malts, and signature DQCakes® ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Lawrence, KS?

The restaurant is open daily from 10:00 AM. From Monday to Thursday and Sunday, it closes at 9:30 PM. On Fridays and Saturdays, it stays open until 10:00 PM.