Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some enjoying the ice cream and burgers, while others complained about unsanitary conditions and food safety concerns.
Employee Conduct
Several reviews highlighted unprofessional behavior from employees, including gossiping and lack of attention to customers.
Cleanliness
Customers noted cleanliness issues in the dining area and food preparation, with some reporting unsanitary conditions.
Pricing Concerns
Many customers felt the prices were too high for the quality and portion sizes of the food.
SH
Susie Hubbell
Jan 1, 2026
3.0
Price seemed high for what we got.
NM
nathan morales
Dec 13, 2025
4.0
It's hard to mess up a dairy queen
MR
Mike Reedy
Nov 28, 2025
5.0
Great place to get good food and ice cream treats.
BS
Ben Shaffer
Nov 16, 2025
1.0
Got charged 2.50 for drinks on a combo. Friends chicken was covered in gravy. More expensive that many sit in restraunts. Do not come here
JF
joe fread
Nov 4, 2025
1.0
The management at this Dairy Queen is absolutely disgusting. Not toward customers, but toward their own former employees. While I was there, I could clearly hear the managers trash-talking people who used to work there, including kids. Very clearly a grown adult women sitting around gossiping and insulting teenagers behind their backs. it’s pathetic and disturbing. It says everything you need to know about the type of people running this place. No professionalism, no maturity, and no respect for anyone.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lawrence, KS?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:30 PM, with extended hours until 10:00 PM on Fridays and Saturdays.
Where is Dairy Queen Grill & Chill located?
It is located at 2545 Iowa St, Lawrence, KS 66046-4042, USA.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the restaurant is family-friendly, offers booster seats, high chairs, wheelchair accessibility, and is good for kids.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available along with indoor seating.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/13342/.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, there is a drive-thru service available for customer convenience.
Are there restrooms available for customers at Dairy Queen Grill & Chill?
Yes, customer restrooms are available on-site.
What nearby businesses can I visit along with Dairy Queen Grill & Chill?
Nearby you can find Flo's Laundry Services for your laundry needs, Free State Auto Works and Meineke Car Care Center for automotive services, and Popeyes Louisiana Kitchen if you want another dining option.
How can nearby places like Eyemart Express and SalonCentric complement my visit to Dairy Queen Grill & Chill?
After enjoying a meal or treat at Dairy Queen Grill & Chill, you can visit Eyemart Express for eyewear and optometry services or SalonCentric for beauty supplies and hair products nearby.
Are there any nearby health or wellness centers close to Dairy Queen Grill & Chill?
Yes, Green Palace Reflexology offers massage and wellness services near Dairy Queen Grill & Chill.