Business Details
About
Mexican Restaurant
Chipotle Lawrence - 23rd Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
910 reviews
5 stars
529
4 stars
190
3 stars
66
2 stars
42
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are highly inconsistent, with reports of rude staff and poor communication overshadowing some positive interactions.
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, describing them as stingy and inconsistent compared to other locations.
Food Quality
While some reviews praised the food quality, others noted issues such as blandness, incorrect orders, and stale ingredients.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and inadequate bathroom supplies.
Location Issues
The parking situation is frequently mentioned as problematic, with complaints about safety and accessibility.
- CJCarter Jones1 day ago5.0this was geniunly my best resturant experience ever, i usually only post reviews if a place was bad; but this place was so good that it would be rude of me to not post a review. when we came in we were kindly greeted with some small talk. they took our order no problem. we sat down in a very nice peaceful place other customers were also nice with complements, our food was made in fast orderly fasion, and there was no problems i can even try to think of. we eat some of our food and decide these people were so cool we would want a selfie with them, everyone happily agreed in a kind way and took a cute selfie. we went back after some nice small talk and halfway through eating an employee let us try chipotle tabasco. friend said it was amazing and was so happy to get that opertunity so gracefully shown by the employees of this establishment. they let us finish our food during closing and was really sweet about the situation. we left once we finished after cleaning our mess. if i had the chance itd be ten stars out of five. all of the employees deserve at least a dollar raise. and all of my friends agree.
- SCSamantha Cates2 days ago5.0Extremely kind and accommodating! Had a problem when Ubereats driver delivered the wrong order. Called up to the store to tell them what happened and they offered to remake my order without hesitation. I was super grateful! Took an uber up to the store to pick it up and they even gave me a free bottle of coke for the trouble (which was not even their mistake)! Food is always delicious and made correctly. Definitely happy with this Chipotle location and would recommend anyone to visit or order here.
- SCSamantha Culbertson3 days ago5.0Chipotle usually nails the fresh-and-fast mission, but this location feels a little out of sync. Portions are inconsistent, the line moves slower than it should, and customer engagement feels low-energy. The food’s still solid, but the execution isn’t matching the brand promise. With tighter line management and sharper attention to detail, this spot could easily pivot from “meh, okay” to a high-velocity burrito powerhouse.
- CTColin Kappelman (takeapart)4 days ago1.0I did an online order today and when I showed up shortly later to pick it up when it said "ready" it was missing. Employee apologized and said they would remake it. Waited, got food and went home. Found my bowl was missing chicken, salsa, fajita veggies and cheese. It was also all stirred up and mixed together, never had that happen on a chipotle order before. So my bowl only had rice, beans, lettuce and pick. This location is substandard.
- GBGrace BurgessNov 12, 20252.0Ordered plain white rice (because of an allergy not a preference) and the two girls behind the counter were talking to each other while someone else retrieved it saying “it was so annoying that they offered plain white rice during peak hours” because it would hold up the line. They definitely knew I could hear them but were speaking like I wasn’t standing right there. I come here all the time and it’s never been a problem until now.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill on Lawrence - 23rd Street?
The Chipotle Mexican Grill on Lawrence - 23rd Street is located at 1420 W 23rd St, Douglas, Lawrence, KS 66046, US.
What are the operating hours for Chipotle Mexican Grill on Lawrence - 23rd Street?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill on Lawrence - 23rd Street offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I place an online order for Chipotle on Lawrence - 23rd Street?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill on Lawrence - 23rd Street serve?
They serve customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are Chipotle's principles regarding their food ingredients?
Chipotle uses only 53 real ingredients, focusing on sourcing from farms with humane and sustainable practices, with no artificial colors, flavors, or preservatives.
What nearby Mexican restaurants are close to Chipotle Mexican Grill on Lawrence - 23rd Street?
Nearby Mexican restaurants include Taco Bell and Border Bandido, both offering alternative fast-food options in the area.
Are there other fast-food restaurants around Chipotle at 23rd Street?
Yes, nearby fast-food options include Long John Silver's, Hawaiian Bros Island Grill, and Little Caesars Pizza.
What nearby places of interest can I visit before or after dining at Chipotle?
You might want to visit Lawrence Craft Company for arts and crafts or Party America for party supplies nearby.
Does Chipotle Mexican Grill on Lawrence - 23rd Street support LGBTQ customers?
Yes, the restaurant welcomes LGBTQ customers and promotes an inclusive environment.