Numerous customers reported long wait times for seating, food, and service, often feeling ignored or dismissed by staff.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with the quality, including cold, overcooked, or incorrect orders.
Staff Attitude
Several reviews highlighted poor customer service, with instances of rude or unprofessional behavior from staff members.
Management Concerns
Customers noted issues with management responsiveness and overall restaurant management, indicating a lack of accountability and effective problem resolution.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and expressed enjoyment of the food when orders were correct.
CL
Caitlin Lackey
4 days ago
1.0
Have to say I'm pretty frustrated. We ordered on doordash to get bone in wings, fries, fried pickles, and drinks...and there were issues with literally everything. Our fries and fried pickles were freezing cold and tasted old, our drinks didn't have straws and there was two inches of room in each cup, and we received cold boneless wings instead of the bone in wings we ordered.
GG
Greyson Ghio
Nov 7, 2025
1.0
The manager decided to have about two people working on a Friday game night. Impossible to get service and the team members aren't to blame. Manage your staff and schedules better on weekends, especially on game nights.
SH
Scott Hutchinson
Nov 4, 2025
1.0
Unfortunately, I cannot give a zero star rating as I will never go back to this restaurant. I went in last night with my daughters, it took 30 minutes to get our food and my order didn't get turned in so it was going to be another 10 minutes before I would get my food, during that 30 minute wait we were never checked on once and three of us sat there with empty glasses. I waited another 15 minutes before getting up to find the server to tell her i didn't want my food since my girls were almost done eating and asked her to bring the ticket.
Now on to the food, one of my girls got a chicken sandwich, I will equate what she got to prison food, it was a sad looking piece of chicken on a bun with a few french fries splashed on the plate. My other daughter ordered boneless wings which should be call boneless bites as these were the smallest pieces of excuse for boneless wings.
This is probably one of my worst experiences at a restaurant in my life, they failed from start to finish.
LP
LOURDES PEREZ
Oct 27, 2025
1.0
Hi this massage is not for the employees is for the owner I own a business and this sad see how nobody take care you business employees horrible bar tenders took 10 min to serve me a beer and one shot of tequila and me and my wife was the only people in the restaurant never going to comeback and not coz I don’t like the place is everything else sever food take for ever and not a nice attitude please take care you business and trading you employees
BB
Blake
Oct 25, 2025
1.0
Came in to pick up an order and was informed by “Dalton” the order had been picked up by someone else. Kindly tried to show him the order on my phone to ask if the order could be replaced or check if it may still be in the kitchen. Before I could even finish my sentence, “Dalton” angrily interrupted “shoving your phone in my face won’t do anything for you.” To be clear this was absolutely not the case. I simply wanted to show him the order verification to see if it may still be in the kitchen or may have not come through, as it was an online order. I was very confused and asked why I was being treated like I was such an annoyance. To which he replied “you can leave now.” So now, I’m out the money for the order and have no food.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Lawrence, KS specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Lawrence?
Buffalo Wild Wings is located at 2624 Iowa Street, Suite A, Lawrence, KS 66046.
What are the hours of operation for Buffalo Wild Wings in Lawrence?
Buffalo Wild Wings is open Monday through Thursday from 11:00 AM to 12:00 AM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.
Is Buffalo Wild Wings in Lawrence currently open?
No, as of the most recent information, Buffalo Wild Wings is not closed and is operating normally.
How can I contact Buffalo Wild Wings in Lawrence?
You can reach Buffalo Wild Wings in Lawrence at +1 785-865-1616.
What categories does Buffalo Wild Wings in Lawrence belong to?
Buffalo Wild Wings is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout Restaurant.
Can I visit nearby places like Sun Tan City or Tropical Smoothie Cafe when going to Buffalo Wild Wings?
Yes, Sun Tan City and Tropical Smoothie Cafe are nearby, allowing you to enjoy beauty services or smoothies before or after dining at Buffalo Wild Wings.
Are there any banks near Buffalo Wild Wings in Lawrence?
Yes, Landmark National Bank and U.S. Bank are nearby, making it convenient for customers to run errands when visiting Buffalo Wild Wings.
What other dining options are close to Buffalo Wild Wings in Lawrence?
Nearby dining options include Plum Tree Chinese Restaurant, Runza Restaurants, Popeyes Louisiana Kitchen, McAlister's Deli, and Dairy Queen Grill and Chill.
Are there any automotive services near Buffalo Wild Wings in Lawrence?
Yes, nearby automotive services include AutoZone, Valvoline Instant Oil Change, and Free State Auto Works, convenient for vehicle maintenance while visiting Buffalo Wild Wings.