Our blizzards were fine but the manager shay cornered an employee and berated him in front of the customers. The employee was trying to remain professional and do their job but the manger kept going. It is unacceptable for a manager to behave this way. I do not care if that employee did something wrong that is not how you handle it!
AW
Averi White
Mar 11, 2026
3.0
Came in to use some coupons, and the first few employees I talked to were very helpful and sweet. They got our food out in a respectful amount of time. Went back up to order dessert & a cake to-go, and the employee who helped us this time messed up our bizzards, putting the mint in the Heath instead of the Oreo one, which was a bummer. Did see one ant inside the store but we did sit by the door so I'm not gonna be too upset but definitely could be a bit cleaner and newer employees might need to be monitored better
JJ
Jayhawk41
Mar 10, 2026
1.0
I ordered a chicken strip basket and the chicken strips were all very small. They should have thrown in an extra. Then there weren’t many fries. Such a disappointment.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lawrence, KS?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:30 PM, with extended hours until 10:00 PM on Fridays and Saturdays.
Where is Dairy Queen Grill & Chill located?
It is located at 2545 Iowa St, Lawrence, KS 66046-4042, USA.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the restaurant is family-friendly, offers booster seats, high chairs, wheelchair accessibility, and is good for kids.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available along with indoor seating.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/13342/.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, there is a drive-thru service available for customer convenience.
Are there restrooms available for customers at Dairy Queen Grill & Chill?
Yes, customer restrooms are available on-site.
What nearby businesses can I visit along with Dairy Queen Grill & Chill?
Nearby you can find Flo's Laundry Services for your laundry needs, Free State Auto Works and Meineke Car Care Center for automotive services, and Popeyes Louisiana Kitchen if you want another dining option.
How can nearby places like Eyemart Express and SalonCentric complement my visit to Dairy Queen Grill & Chill?
After enjoying a meal or treat at Dairy Queen Grill & Chill, you can visit Eyemart Express for eyewear and optometry services or SalonCentric for beauty supplies and hair products nearby.
Are there any nearby health or wellness centers close to Dairy Queen Grill & Chill?
Yes, Green Palace Reflexology offers massage and wellness services near Dairy Queen Grill & Chill.
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