When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Kansas City S. 18th St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.
Food Quality
Numerous reviews mentioned issues with food quality, including undercooked wings, greasy items, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including sightings of cockroaches and dirty dining areas.
Customer Service
Mixed feedback on customer service; while some employees were praised for their friendliness, many reviews highlighted rude staff and poor management.
MR
Mariaguadalupe Ruiz
Jan 3, 2026
3.0
It took 30 minutes just to get our order done
BN
brenda nunez
Dec 27, 2025
1.0
Worse service ever but owner don’t care! Manager Larry very very unhelpful
TD
Teresa Davis
Dec 26, 2025
1.0
Chicken 🐔 was white on spots not cooked all the way and then they couldn't refund my money had to wait 7 business days because they didn't know how to use the register to give me back my money. Can we please get a Wingstop in another area.
CM
Chantel Mendoza
Dec 5, 2025
1.0
Y’all they spend 45 mins just to have our order ready and it was 4 workers back there and the store was pcked with DoorDash drivers and regular walk-ins literally took FOREVERRRRR.
AM
Alexa Mendez
Nov 16, 2025
1.0
The service was horrible extremely slow even though they had plenty of people in the back. Everyone was just talking instead of making the orders. There were only three people in the lobby, and I still had to wait a long time for a sandwich with fries. Every time I visit this location it’s the same thing way too slow.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Kansas City S. 18th St?
Wingstop is open Monday to Thursday and Sunday from 10:30 AM to midnight, and on Friday and Saturday from 10:30 AM to 1:00 AM.
Does Wingstop Kansas City S. 18th St offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery including same-day and no-contact delivery.
Where is Wingstop Kansas City S. 18th St located?
Wingstop is located at 151 S. 18th St, Ste H, Kansas City, KS 66102, United States.
How can I order Wingstop's wings online for delivery or carryout?
You can order online at https://www.wingstop.com/location/wingstop-1182-kansas-city-ks-66102/menu for carryout or delivery.
Are there drive-through services available at Wingstop Kansas City S. 18th St?
No, Wingstop Kansas City S. 18th St does not have drive-through services; it is closed for drive-through all days.
What types of wings and flavors can I get at Wingstop Kansas City S. 18th St?
Wingstop offers classic and boneless wings, tenders, and over 11 iconic flavors such as Lemon Pepper and Original Hot.
Which payment options are accepted at Wingstop Kansas City S. 18th St?
They accept American Express, Discover, MasterCard, and Visa.
What nearby places can I visit before or after dining at Wingstop Kansas City S. 18th St?
Nearby places include Happysmiles LLC (beauty salon), American Shaman Central (alternative medicine), and Fusion Insurance Agency.
Are there any nearby food options around Wingstop Kansas City S. 18th St?
Yes, nearby you can find Little Caesars Pizza, Tapatio Mexican Grill, China Town Super Buffet, and Subway.
What recreational or shopping venues are located near Wingstop Kansas City S. 18th St?
You can check out Prescott Plaza shopping center, GNC for vitamins and supplements, and Lilys Kiss Kiss Shop for clothing nearby.