Wingstop

3.5
520 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Kansas City S. 18th St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
151 S. 18th St, Ste H, Kansas City, KS
66102, United States

Hours

Reviews

3.5
520 reviews
5 stars
236
4 stars
85
3 stars
45
2 stars
34
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Food Quality

Numerous reviews mentioned issues with food quality, including undercooked wings, greasy items, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including sightings of cockroaches and dirty dining areas.

Customer Service

Mixed feedback on customer service; while some employees were praised for their friendliness, many reviews highlighted rude staff and poor management.
  • MR
    Mariaguadalupe Ruiz
    Jan 3, 2026
    3.0
    It took 30 minutes just to get our order done
  • BN
    brenda nunez
    Dec 27, 2025
    1.0
    Worse service ever but owner don’t care! Manager Larry very very unhelpful
  • TD
    Teresa Davis
    Dec 26, 2025
    1.0
    Chicken 🐔 was white on spots not cooked all the way and then they couldn't refund my money had to wait 7 business days because they didn't know how to use the register to give me back my money. Can we please get a Wingstop in another area.
  • CM
    Chantel Mendoza
    Dec 5, 2025
    1.0
    Y’all they spend 45 mins just to have our order ready and it was 4 workers back there and the store was pcked with DoorDash drivers and regular walk-ins literally took FOREVERRRRR.
  • AM
    Alexa Mendez
    Nov 16, 2025
    1.0
    The service was horrible extremely slow even though they had plenty of people in the back. Everyone was just talking instead of making the orders. There were only three people in the lobby, and I still had to wait a long time for a sandwich with fries. Every time I visit this location it’s the same thing way too slow.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.