Whataburger

Reviews

• RT

  Ryan Town

  2 days ago
  1.0
  I ordered 2 orders of the 6 pack cinnamon rolls around 3 pm 2/27/26 at this location the person at the register was nice and friendly. Me and the group I purchased for tried the cinnamon, all eating off of only one cinnamon we did not like it. after the party we had was over I took them back around 12:30 am 2/28/26 the person at the register was great help she noted we will get a refund but she couldn’t because they didn’t have enough to give a refund in the register to come back today I came back at 12/28/26 at 4:30 pm I told this manager who was very rude named Carlos Medina Or Meldina that I was told that I would get my refund today , he ask what was the problem I told him the cinnamon rolls around was nasty and didn’t taste right .His response was that is no reason to get a refund , I said yes it is he continued to argue no it is not . So when I told him ok I will talk to the owner his response I don’t care who you talk to or call in a very rude voice. I called customer service they documented this issues now I have to wait. Still have no refund I will continue to report this issue for someone to be a manager he does not have good customer service skills. And should not be a manager very rude & hostile .
• JC

  Jeff Cook

  Feb 18, 2026
  5.0
  Great place, excited that they have them in the KC area. Food is good. Staff is amazing. Every time I come here, its clean.
• SR

  Stephanie Robertson

  Feb 15, 2026
  2.0
  Basically my husband ordered two burgers a fry and onion rings. Not only did they mess up our order they didn't give us onion rings, they gave us two fries and they were cold. It gets worse even the burgers were cold, this is the last time I will be ordering any food from this location.
• KG

  Kyle Hofer (Kolin Is Great)

  Feb 13, 2026
  5.0
  We visit Whataburger for lunch or dinner every time we are in town. We went yesterday 2/12/26 and as usual everything was fabulous. The cashier was conversational and helpful, the manager grabbed a highchair and put it at our table without us asking, and the young man who brought our food out was very sweet. Each time we've been here the staff is friendly, the food is hot and tasty and the place is clean. The quality is better than you get at majority of other fast food restaurants.
• SA

  Shelly Alder

  Feb 4, 2026
  2.0
  I am beginning to wonder what we ever saw or what anybody sees in this place. Seems fine if you go in and eat in the restaurant. But beware, if you do a mobile order chances are it's gonna get messed up. Honestly, I don't know why we keep ordering things through the mobile app. Because every single time our order is messed up, missing something, the wrong thing gets placed in our order, etc. We are beyond frustrated.

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