Wendy's

3.3
1036 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Kansas City, KS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Kansas City, KS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4140 Rainbow Blvd., Kansas City, KS
66103, United States

Hours

Reviews

3.3
1,036 reviews
5 stars
309
4 stars
228
3 stars
188
2 stars
89
1 star
222

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or old food, with several mentioning issues with freshness and taste.

Customer Service

Numerous reviews highlighted rude or dismissive staff, with specific complaints about a manager named Omar and other employees being unhelpful.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, and expressed concerns about overall cleanliness.

Order Accuracy

There were frequent complaints about incorrect orders, missing items, and issues with online orders.

Positive Experiences

Some customers praised specific employees for their friendly service and noted positive experiences with food quality at certain times.
  • MI
    Michael Ingram
    Nov 16, 2025
    4.0
    Good food, staff was helpful.
  • NB
    nancy baker
    Nov 8, 2025
    5.0
    This is the only fast food restaurant that has chicken that is not fried
  • LT
    LaTia Thomas
    Nov 4, 2025
    1.0
    Charging me for cheese on my spicy chicken sandwich but NEVER putting cheese on my sandwich
  • SS
    Samantha
    Nov 1, 2025
    5.0
    They even gave us spicy nuggets instead of regular, an I'm still not complaining bc the service was super good and so was the food regardless! Love me some Wendy's! Shout out to the young guy that was working there last night on Halloween in Shawnee. His kindness was something you don't see all the time especially in the fast food industry, so thank you to him!! I wish id got his name!!
  • KV
    kim vandyke
    Oct 20, 2025
    1.0
    Ordered an egg and cheese McMuffin this morning. Why in the world is it drenched with greasy, nasty butter????? The muffin tastes stale and old. If they think the butter covers up the old bread taste, IT DOES NOT!!!! I do not recommend this location!

Frequently Asked Questions About Wendy's

Is 4140 Rainbow Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.