At Wendy’s in Kansas City, KS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Kansas City, KS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported receiving cold or stale food, with several mentioning that their meals were not fresh or properly prepared.
Customer Service
There were numerous complaints about rude staff and poor customer service experiences, with some customers feeling dismissed or ignored.
Pricing Concerns
Several reviews highlighted dissatisfaction with pricing, noting that fast food prices are becoming too high for the quality received.
Inconsistency
Customers experienced inconsistency in order accuracy and food quality, with some orders being correct while others were not.
Cleanliness Issues
Multiple reviews mentioned cleanliness problems, particularly in the bathrooms and dining area.
JD
Jeff D
Feb 4, 2026
3.0
Overall, it was ok. Order came out correctly. They had an upgrade or upscale question after every part of the order. Fast food is quickly becoming restaurant pricing. I dont eat out much, a spicy chicken sandwich meal and a cinn-a-bun dessert was $20... pricing is getting out of hand for fast food.
OF
ObxFan FANNYPAC
Jan 5, 2026
1.0
Parked us as soon as we ordered even though there was 3 people and was very terrible. We ordered one meal.
JD
Jasson Duartes
Jan 1, 2026
5.0
De todas las hamburguesas 🍔 siento que son las más frescas
DG
Dwaine Gidcumb
Dec 19, 2025
1.0
I ordered 2 orders of 4 piece chicken tenders and I received 2 boxes with 2 tenders in them. And once I get back to work and sit down to "try" to eat them. They are room temperature at best and rubbery. Thank you for wasting my lunch break and $20. Will never return to that location!
MS
Michelle Stingley
Dec 16, 2025
4.0
Helped right away! Manager on duty made sure we had hot fries!