Wendy's

3.6
1064 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7807 Parallel Pkwy., Kansas City, KS
66112, United States

Hours

Reviews

3.6
1,064 reviews
5 stars
391
4 stars
233
3 stars
209
2 stars
80
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with several instances of poor customer service and long wait times.

Food Quality

There were numerous complaints about food being cold, improperly prepared, or of poor quality, including raw chicken and wilted lettuce.

Inconsistency

The experience varied greatly depending on the time of day and staff on duty, leading to a perception of inconsistency in service and food quality.

Cleanliness

While some customers noted cleanliness in the dining area, there were also reports of unsanitary conditions, particularly regarding food hygiene.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • SB
    Shanda Barens
    2 days ago
    4.0
    Good burger
  • LB
    Linda Brady
    Dec 5, 2025
    5.0
    Recently, I have been to the Wendy’s at 78th in Parallel Parkway, Kansas City, KS wyandotte county. I’ve gone to the drive-through both times. I want to thank Wendy’s for hiring Rebecca and Miss Pat❤️❤️ They both are so sweet and kind they made my experience special. With today’s world it’s so great to see such kindness. Thank you Wendy’s for hiring great people. And also today, Friday, December 5, 2025 your chili was absolutely outstanding.😛😜💯👍
  • SS
    Shanna Sterne
    Dec 4, 2025
    5.0
    Very clean employees are nice and polite
  • II
    Izzy Isabell
    Dec 3, 2025
    5.0
    The food is always hot and the service is always quick and friendly. We use the drive through more than the building.
  • SH
    sherika huntjohnson
    Nov 18, 2025
    5.0
    Great place

Frequently Asked Questions About Wendy's

Is 7807 Parallel Pkwy. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 7807 Parallel Pkwy?

The drive-thru at Wendy's is open daily from 8:00 AM to midnight.