Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude or unhelpful staff, with several instances of poor customer service and long wait times.
Food Quality
There were numerous complaints about food being cold, improperly prepared, or of poor quality, including raw chicken and wilted lettuce.
Inconsistency
The experience varied greatly depending on the time of day and staff on duty, leading to a perception of inconsistency in service and food quality.
Cleanliness
While some customers noted cleanliness in the dining area, there were also reports of unsanitary conditions, particularly regarding food hygiene.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
SB
Shanda Barens
2 days ago
4.0
Good burger
LB
Linda Brady
Dec 5, 2025
5.0
Recently, I have been to the Wendy’s at 78th in Parallel Parkway, Kansas City, KS wyandotte county. I’ve gone to the drive-through both times. I want to thank Wendy’s for hiring Rebecca and Miss Pat❤️❤️ They both are so sweet and kind they made my experience special. With today’s world it’s so great to see such kindness. Thank you Wendy’s for hiring great people. And also today, Friday, December 5, 2025 your chili was absolutely outstanding.😛😜💯👍
SS
Shanna Sterne
Dec 4, 2025
5.0
Very clean employees are nice and polite
II
Izzy Isabell
Dec 3, 2025
5.0
The food is always hot and the service is always quick and friendly. We use the drive through more than the building.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 7807 Parallel Pkwy?
The drive-thru at Wendy's is open daily from 8:00 AM to midnight.
Does the Wendy's at 7807 Parallel Pkwy serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order delivery or takeout from this Wendy's location?
Yes, you can order delivery or takeout using the Wendy's app or online at order.wendys.com by selecting this location.
What payment methods are accepted at Wendy's on Parallel Pkwy?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 7807 Parallel Pkwy for questions or feedback?
You can call the location directly at (913) 210-8904, reach customer care via their Contact page or call 888-624-8140. Feedback can also be provided through Wendy's Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutritional information for this location?
Menu prices and nutrition details can be viewed on Wendy's website or mobile app by selecting this location; nutritional info is also available in-restaurant.
Is Wendy's hiring staff at their Kansas City location?
To see if there are job openings, visit Wendy's Careers page and search for Kansas City, KS. Job availability at this or nearby locations will be listed if openings exist.
What nearby places can I visit before or after dining at Wendy's on Parallel Pkwy?
Nearby you can visit Varsity Sports & Trophies for sporting goods, The King’s Barber Shop or The Hideout Barbershop KC for grooming services, and 1930 Classic Kitchen for more American-style dining options.
Are there any convenience stores or gas stations near Wendy's on Parallel Pkwy?
Yes, there is a BP gas station nearby which also has a convenience store, useful for quick stops before or after your meal.
Can I find other fast food or dining options close to Wendy's at 7807 Parallel Pkwy?
Yes, nearby dining options include Wingstreet for barbecue and Krispy Krunchy Chicken for chicken dishes, providing more variety in the area.