Wendy's

3.6
1059 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7807 Parallel Pkwy., Kansas City, KS
66112, United States

Hours

Reviews

3.6
1,059 reviews
5 stars
386
4 stars
232
3 stars
210
2 stars
80
1 star
151

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including raw chicken, cold fries, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Some customers noted cleanliness in the dining area and bathrooms, while others reported unsanitary conditions.

Inconsistent Experience

The location was described as a 'hit or miss,' with varying experiences depending on the time and staff on duty.

Positive Staff Interactions

Despite negative experiences, some customers praised friendly and helpful staff members.
  • AF
    Amina Ford
    Nov 1, 2025
    2.0
    yesterday, all my food was not done
  • JP
    Jakob Pillman
    Oct 3, 2025
    1.0
    The chicken sandwich we got was raw.
  • TM
    Tammy Moore
    Oct 2, 2025
    4.0
    Kinda slow service fries were cold.
  • CP
    Ciarán Pearson
    Sep 28, 2025
    4.0
    Food
  • EM
    Emely Miranda
    Sep 18, 2025
    1.0
    This wendy’s is an odd ball. ALWAYS ask for a receipt even though most of the time they never give one unless you ask. They have audacity to be rude about it though. If they accuse you of not paying tell them to check their cameras or don’t leave until they give you your already PAID for meal. My mother pull up to the curb after PAYING for her meal as directed by the drive thru cashier. She forgot to tell them that she would like some ranch. She went up walking up to the window to let them know. Now I know she could just waited until they gave her meal to ask for the ranch. However, my mother wanted to prevent the worker from walking in and out of the store again since there was a long line of cars waiting already. Drive thru cashier rudely told her if she wanted to order she needed to go inside. Again, my mother ALREADY ordered she just wanted to let them know to put ranch in her already paid for meal. When the cashier went to give her meal my mother asked for the ranch. But the cashier rushed to give her the meal saying she didn’t pay for it. My mother explained she did. Cashier asked for her receipt, my mother didn’t have one because the cashier never gave her one. The cashier definitely did this on purpose due to their encounter. My poor mother left without a meal after not eating all day. We have been going through so much lately that my mother has no effort in not letting people treat her this way. This why i’m writing a review in her place. I will be coming with her here from now on to make sure that cashier doesn’t try messing with her again. What an embarrassment of an employee your just making your job harder on yourself. Karma is real. It was a young girl with glasses that was working around 1pm on Sep 18th. There is no need to act like this when it comes to fast food lol.

Frequently Asked Questions About Wendy's

Is 7807 Parallel Pkwy. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.