Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food quality, including raw chicken, cold fries, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Some customers noted cleanliness in the dining area and bathrooms, while others reported unsanitary conditions.
Inconsistent Experience
The location was described as a 'hit or miss,' with varying experiences depending on the time and staff on duty.
Positive Staff Interactions
Despite negative experiences, some customers praised friendly and helpful staff members.
AF
Amina Ford
Nov 1, 2025
2.0
yesterday, all my food was not done
JP
Jakob Pillman
Oct 3, 2025
1.0
The chicken sandwich we got was raw.
TM
Tammy Moore
Oct 2, 2025
4.0
Kinda slow service fries were cold.
CP
Ciarán Pearson
Sep 28, 2025
4.0
Food
EM
Emely Miranda
Sep 18, 2025
1.0
This wendy’s is an odd ball. ALWAYS ask for a receipt even though most of the time they never give one unless you ask. They have audacity to be rude about it though. If they accuse you of not paying tell them to check their cameras or don’t leave until they give you your already PAID for meal. My mother pull up to the curb after PAYING for her meal as directed by the drive thru cashier. She forgot to tell them that she would like some ranch. She went up walking up to the window to let them know. Now I know she could just waited until they gave her meal to ask for the ranch. However, my mother wanted to prevent the worker from walking in and out of the store again since there was a long line of cars waiting already. Drive thru cashier rudely told her if she wanted to order she needed to go inside. Again, my mother ALREADY ordered she just wanted to let them know to put ranch in her already paid for meal. When the cashier went to give her meal my mother asked for the ranch. But the cashier rushed to give her the meal saying she didn’t pay for it. My mother explained she did. Cashier asked for her receipt, my mother didn’t have one because the cashier never gave her one. The cashier definitely did this on purpose due to their encounter. My poor mother left without a meal after not eating all day. We have been going through so much lately that my mother has no effort in not letting people treat her this way. This why i’m writing a review in her place. I will be coming with her here from now on to make sure that cashier doesn’t try messing with her again. What an embarrassment of an employee your just making your job harder on yourself. Karma is real.
It was a young girl with glasses that was working around 1pm on Sep 18th. There is no need to act like this when it comes to fast food lol.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kansas City, KS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kansas City, KS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (913) 210-8904.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 7807 Parallel Pkwy. Wendy’s serve breakfast?
Yes, this Wendy’s location in Kansas City, KS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 7807 Parallel Pkwy?
The drive-thru at Wendy's is open daily from 8:00 AM to midnight.
Does the Wendy's at 7807 Parallel Pkwy serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order delivery or takeout from this Wendy's location?
Yes, you can order delivery or takeout using the Wendy's app or online at order.wendys.com by selecting this location.
What payment methods are accepted at Wendy's on Parallel Pkwy?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 7807 Parallel Pkwy for questions or feedback?
You can call the location directly at (913) 210-8904, reach customer care via their Contact page or call 888-624-8140. Feedback can also be provided through Wendy's Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutritional information for this location?
Menu prices and nutrition details can be viewed on Wendy's website or mobile app by selecting this location; nutritional info is also available in-restaurant.
Is Wendy's hiring staff at their Kansas City location?
To see if there are job openings, visit Wendy's Careers page and search for Kansas City, KS. Job availability at this or nearby locations will be listed if openings exist.
What nearby places can I visit before or after dining at Wendy's on Parallel Pkwy?
Nearby you can visit Varsity Sports & Trophies for sporting goods, The King’s Barber Shop or The Hideout Barbershop KC for grooming services, and 1930 Classic Kitchen for more American-style dining options.
Are there any convenience stores or gas stations near Wendy's on Parallel Pkwy?
Yes, there is a BP gas station nearby which also has a convenience store, useful for quick stops before or after your meal.
Can I find other fast food or dining options close to Wendy's at 7807 Parallel Pkwy?
Yes, nearby dining options include Wingstreet for barbecue and Krispy Krunchy Chicken for chicken dishes, providing more variety in the area.