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Wendy's

3.3
(951 reviews)

Business Details

(913) 334-9100

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7740 Tauromee Street, Kansas City, KS
66112, United States

Hours

Reviews

3.3
951 reviews
5 stars
300
4 stars
208
3 stars
130
2 stars
98
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and stale ingredients.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for being unprofessional and inattentive.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.
  • AC
    Anthony Crocker
    3 days ago
    5.0
    I love frosties!!!
  • ML
    Martin Larkin
    Jan 29, 2026
    1.0
    Stood in line for 5 minutes. Never waited on. left
  • TW
    Tamara Wilson
    Jan 16, 2026
    1.0
    They took my coupon and still charged me the full price. I get on the highway and the hamburger isn't even made correctly. I got no response from management. The guy at the window was very nice, but te manager was very curt and unprofessional. My credit card credited me since I did not receive what I was supposed to at the price they told me it would be. I will drive out of my way to go to another location. This location used to be great, but not anymore. 10/29.25 2:34 pm at Store #3123
  • BN
    Brooklyn Parker Nilges
    Dec 29, 2025
    5.0
    TJ was ABSOLUTELY amazing. He was very kind, attentive and so very respectful. Church was already great that morning and he put the icing on the day . Thank you so much Tj !
  • JM
    Julio Martinez
    Dec 19, 2025
    1.0
    This is by far the worst wendys ive ever came to . The food was cold and the service was terrible not only that the order was wrong smh.. This place is a joke I strongly advise to eat at a different location.

Frequently Asked Questions About Wendy's

Is 78th St. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the 78th St. Wendy's location in Kansas City currently open?

Yes, the 78th St. Wendy's location in Kansas City, KS is open and serving customers.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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