Taco Bell / KFC

3.2
640 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4401 Shawnee Drive in Kansas City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
4401 Shawnee Drive, Kansas City, KS
66106, United States

Hours

Reviews

3.2
640 reviews
5 stars
178
4 stars
128
3 stars
128
2 stars
46
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor interactions and lack of assistance.

Food Quality

Many customers reported cold, poorly prepared, or incorrect food orders, leading to dissatisfaction with the overall food quality.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, particularly in bathrooms and at tables.

Operational Issues

Customers frequently noted that the location was often closed during posted hours or had long wait times, causing frustration.

Inconsistent Experience

Feedback indicated a lack of consistency in service and food quality, with some customers having positive experiences while many others reported negative ones.
  • VP
    Victoria Perez
    2 days ago
    1.0
    Whoever is in the back making food needs training. Why on earth would you put sauce and cheese under nachos instead of on top??? Who wants soggy chips? Not me. Then they dont even answer the phone when you try and call.
  • CS
    C Stephens
    Jan 3, 2026
    1.0
    My husband and I decided we wanted Taco Bell last night for dinner. I went to Taco Bell on Shawnee drive Kck and my husband and I both woke up sick, upset stomach and throwing up. We will Never go there again or any Taco Bell!! Yuck! $23 for our order of beefy taco supreme 4 tacos and a crunch wrap. I will never!! Worst ever fast food.
  • CS
    Corey Schoonover
    Dec 13, 2025
    1.0
    Rarely open on time, went there today at 11am not open even though says opens at 10 am.. neither lobby or drive thru open... this is not the first time its happened.
  • KK
    Kaleidoscope Kenya
    Nov 28, 2025
    5.0
    The\nLights were out in the drive through and the parking lot.So it's a little dark out there, but just go in and order your food.They have great customer service. for an upcharge , they will give you a coupon book that you can use next year
  • TM
    Terry Menosky
    Nov 16, 2025
    1.0
    Went at 11pm on a Saturday (their Google listing says they're open until 1am) and their automated system announces they're closed and to visit during business hours. Then, I pull up to a window full of people with headsets on laughing. Jokes on you, took my money elsewhere.

Frequently Asked Questions About Taco Bell / KFC

What are the opening hours for Taco Bell on weekdays?

Taco Bell is open from 10:00 AM to 1:00 AM Monday through Friday.

Does the Taco Bell location at 4401 Shawnee Drive have a drive-through?

Yes, this Taco Bell location offers a drive-through service with hours from 10:30 AM to midnight on weekdays and extended to 1:00 AM on Fridays and Saturdays.