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Taco Bell / KFC

3.2
(643 reviews)

Business Details

4401 Shawnee Drive, Kansas City, KS
66106, United States
(913) 236-7590

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4401 Shawnee Drive in Kansas City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
4401 Shawnee Drive, Kansas City, KS
66106, United States

Hours

Reviews

3.2
643 reviews
5 stars
179
4 stars
129
3 stars
128
2 stars
46
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor interactions and a lack of assistance.

Food Quality

Many customers reported cold, poorly prepared, or incorrect food orders, leading to dissatisfaction with the overall quality.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, particularly in bathrooms and food preparation areas.

Long Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often with little communication from staff.

Inconsistent Experience

The quality of service and food varied significantly, with some customers reporting positive experiences while many others had negative ones.
  • MM
    Marissia Macias
    Jan 27, 2026
    1.0
    Ordered through drive-through and received my drink with black specs in it looks like mold from the pop tops
  • VP
    Victoria Perez
    Jan 10, 2026
    1.0
    Whoever is in the back making food needs training. Why on earth would you put sauce and cheese under nachos instead of on top??? Who wants soggy chips? Not me. Then they dont even answer the phone when you try and call.
  • CS
    C Stephens
    Jan 3, 2026
    1.0
    My husband and I decided we wanted Taco Bell last night for dinner. I went to Taco Bell on Shawnee drive Kck and my husband and I both woke up sick, upset stomach and throwing up. We will Never go there again or any Taco Bell!! Yuck! $23 for our order of beefy taco supreme 4 tacos and a crunch wrap. I will never!! Worst ever fast food.
  • CS
    Corey Schoonover
    Dec 13, 2025
    1.0
    Rarely open on time, went there today at 11am not open even though says opens at 10 am.. neither lobby or drive thru open... this is not the first time its happened.
  • KK
    Kaleidoscope Kenya
    Nov 28, 2025
    5.0
    The\nLights were out in the drive through and the parking lot.So it's a little dark out there, but just go in and order your food.They have great customer service. for an upcharge , they will give you a coupon book that you can use next year

Brand Certified Facts from Taco Bell / KFC

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Certified March 01, 2026Yext Knowledge Graph
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