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Subway

3.4
(334 reviews)

Business Details

(913) 738-5929
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kansas City Subway® Restaurant at 315 Southwest Blvd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
315 Southwest Blvd., Kansas City, KS
66103, United States

Hours

Reviews

3.4
334 reviews
5 stars
132
4 stars
61
3 stars
39
2 stars
22
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and lack of assistance.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with incorrect orders, missing ingredients, and overall quality.

Operational Issues

Frequent complaints about the drive-thru being closed or malfunctioning, as well as inconsistent hours of operation.

Staffing Problems

Several reviews noted that the location is often understaffed, leading to long wait times and poor service.

Cleanliness

Mixed feedback on cleanliness; while some found the restaurant clean, others reported dirty tables and unsanitary conditions.
  • CD
    Celestina D
    Feb 21, 2026
    5.0
    Kudos to the sweet gal working ALONE on a Saturday afternoon, why would you do that to your employees SUBWAY??? DO BETTER, ALSO she was amazing give her a raise pls 02/21/26
  • CI
    Carroll Iorg
    Feb 18, 2026
    5.0
    Friendly and efficient staff!
  • JS
    Jennifer Sanders
    Jan 19, 2026
    1.0
    I am just dumbfounded after going to the subway today. I ordered on the app some of their new protein wraps and on the app they will not allow you to add any ingredient. So I go into the store to pick up my wraps and see that they are being made by the employees so I asked if they would please add onion and I am told no they can't do that. They're not allowed by corporate to add anything to the new wraps. So I asked for some onion on the side and they told me I could not have some. I was taken back for sure... I told the manager that I would be more than happy to pay for the onion. But she said she could not do that. I am literally at this point just fuming but laughing at the same time because what is the big deal about handing me some onion? Finally I say to her can you just give me some onion out of the kindness of your heart is it really that big of a deal? She finally gives me some onion... And I was laughing hysterically all the way out the door. By far the most immature and dumbest experience of my life. If your customer wants onion you give them onion you do not make some big ridiculous deal about the onion. I will never go to this particular store ever again just because of what I faced today.
  • NH
    Nadya Huddleston
    Jan 5, 2026
    1.0
    Ordered a spicy Italian.. tastes nasty, sandwich was extremely small and there was grease pouring out of it.
  • JH
    Joel Heinrichs
    Dec 23, 2025
    3.0
    I ordered 2 sandwiches and neither of them were made correctly.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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