Subway

3.8
263 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kansas City Subway® Restaurant at 4603 Shawnee Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4603 Shawnee Dr, Kansas City, KS
66106, United States

Hours

Reviews

3.8
263 reviews
5 stars
119
4 stars
60
3 stars
41
2 stars
9
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including unacknowledged wait times, rude staff, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported issues like hair in food and food poisoning.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, including dead bugs and poor food handling.

Staff Performance

Staff performance varied, with some employees receiving praise for their friendliness and efficiency, while others were criticized for poor attitudes and lack of professionalism.

Order Accuracy

Numerous complaints about incorrect online orders and missing items, leading to customer frustration.
  • SF
    Sadie Ford
    Oct 16, 2025
    1.0
    If you are going to have your google hours say you close at 10, have your open sign on, and keep your doors unlocked PLEASE continue serving customers. From one food service worker to another it’s just upsetting to drive all the way there with plenty of time before 10 and not be able to get food to go.
  • KW
    Kirk Wiggins
    Aug 16, 2025
    1.0
    This was a call in order for the first time. My wife was taking sandwiches up to our kids that are currently in the hospital and would like a Subway sandwich. Evidently the people up there do not follow instructions that come across on the online app. The orders were supposed to be one sandwich with a lettuce only and Chipotle sauce, the second one was to be to a public house only. As you can see in the photos the orders were not correct. I did call up and speak to a person at the subway location. And was told if my wife would leave the hospital bring back the sandwiches they would remake them I told her that was not going to happen. She did however offer to refund the sandwiches fully within four to six days back to my account. I find this to be totally unacceptable so I will be doing no more online orders.
  • MM
    Maryk Meyer
    Sep 26, 2019
    4.0
    Good service and good food
  • TB
    Teresa Bruce
    Jan 9, 2019
    5.0
    2 of the best employee's I've ever seen in all my time!! They worked together like a single body and with ease and accuracy but moving swiftly and with total courtesy. Amazing really!!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 4603 Shawnee Dr, Shawnee Shopping Ctr in the Wyandotte sublocality of Kansas City, KS 66106.

What are the operating hours for Subway at Shawnee Shopping Ctr?

Subway is open daily from 9:00 AM to 10:00 PM, with special holiday hours such as closing on November 25 and 27, and closing at 6:00 PM on December 24.