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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kansas City, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5545 Leavenworth Road for the ultimate SONIC experience!
Customers frequently reported long wait times for orders, often exceeding 20 minutes, even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
The quality of food was inconsistent, with some customers noting improvements while others experienced overcooked or poorly assembled meals.
Customer Service
While some staff members received praise for their friendliness and professionalism, there were numerous complaints about rude service and unhelpful management.
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Jennifer Austin
2 days ago
5.0
She did a good job seems like she was the only one working and still got to is fast
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Jeremy K
Feb 13, 2026
4.0
It's a drive in dinning place..
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Eric Visnosky
Feb 12, 2026
1.0
Not very good
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Greg Cunningham
Jan 14, 2026
1.0
I ordered sonic double smasher combo and was given burnt overcooked fries I ordered drink no ice drink was full of ice and the burger with bacon had two half pieces of limp bacon for $15 including $3 tip
AD
anthony demers
Dec 28, 2025
4.0
Surprisingly the food has gotten better, i stopped going to Sonic awhile back because the food quality was awful, they have changed some things now its much better. Service wasn’t bad but the guy had to go back because he forgot part of my order. Overall though given the food is better im willing to give them another try.