Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kansas City, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5545 Leavenworth Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
1,056 reviews
5 stars
355
4 stars
218
3 stars
187
2 stars
81
1 star
215
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, often exceeding 20 minutes, even when the location was not busy.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong food being served.
Customer Service
While some employees received praise for their professionalism and friendliness, others were criticized for rudeness and poor service.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like cold food and incorrect preparation.
- CCCarol Chartrand5 days ago5.0Great people
- ADanthony demersDec 28, 20254.0Surprisingly the food has gotten better, i stopped going to Sonic awhile back because the food quality was awful, they have changed some things now its much better. Service wasn’t bad but the guy had to go back because he forgot part of my order. Overall though given the food is better im willing to give them another try.
- SSschaanmanDec 24, 20255.0Great Venue in the Octagon.
- KKkostyaeazyNov 26, 20253.0Very slow and some kiosks have bad speaker, cannot hear anything
- JWJeffrey WingertOct 10, 20251.0Horrible. DO NOT GO. Every time I go my burger is soaked with mayonnaise. From the inside out somehow. And when I asked for a recharge AND a red bull, the lady even confirmed, "did you want a red bull can or extra in the drink". I said I wanted the can. Didn't get a can, but was told they put extra in my drink. Then why did it taste so watery? I got charged extra for nothing. Don't go. There's another one way better just down the street. VERY DISAPPOINTED Went a 4th time and it was awful. I swear this place only hires people who lost ebt. Very toxic atmosphere Still waiting on refund