Sonic Drive-In

3.4
1568 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kansas City, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 535 Southwest Boulevard for the ultimate SONIC experience!

Location

Sonic Drive-In
535 Southwest Boulevard, Kansas City, KS
66103, United States

Hours

Reviews

3.4
1,568 reviews
5 stars
535
4 stars
317
3 stars
242
2 stars
115
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for orders, often exceeding 30 minutes, with many expressing frustration over the slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to dissatisfaction among customers.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some praising individual employees while others reported rude or unhelpful behavior.

Food Quality

Several customers complained about the quality of food, mentioning cold, overcooked, or poorly prepared items, contributing to an overall negative dining experience.
  • RR
    rory
    4 days ago
    1.0
    Refused me service, said they were closed ~25 minutes before their posted closing time
  • KR
    Kaia Raven
    Dec 20, 2025
    1.0
    This is by far one of the worst Sonics I’ve ever been too. I live not far from this location and I refuse to come here. Whoever manages this location needs to be fired based on all the 1 star reviews.
  • JJ
    June
    Dec 12, 2025
    2.0
    I waited for 30 minutes for my order of ice cream and a side to come out, just to find out they forgot about our order. When we followed up at finally got the order 45 minutes after ordering, the ice cream was completely melted and poorly made.
  • AL
    Anna Lovemoney
    Nov 30, 2025
    3.0
    Despite the service being very hit or miss, food hasn't been bad. I will say that half the machines don't work or have broken speakers... Like really bad
  • AH
    Anna Harrison
    Nov 26, 2025
    1.0
    Waited 20 minutes for 2 corn dogs, only a few people there total. Corn dogs had to be thrown away because they were dry and burnt. The corn dog skin was more stretchy than play-doh. I’m distraught. A girl just wanted some corn dogs on her break.