Pizza Hut

3.0
510 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 4322 Rainbow Blvd in Kansas City, KS. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
4322 Rainbow Blvd, Kansas City, KS
66103, United States

Hours

Reviews

3.0
510 reviews
5 stars
197
4 stars
58
3 stars
18
2 stars
33
1 star
204

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the staff, particularly Shermaine, for their friendliness and helpfulness, many others reported rude and unprofessional behavior from employees.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback on food quality was mixed; some customers enjoyed hot and fresh meals, while others received burnt or undercooked items.

Delivery Issues

Several customers experienced significant delays in delivery, with some orders arriving late or not at all.

Management

Shermaine, the general manager, received positive mentions for her service, but there were complaints about overall management and staff training.
  • QM
    Quenton McNair
    Oct 6, 2025
    5.0
    Sherman's has great service
  • AH
    Amber Hill
    Oct 5, 2025
    1.0
    I'm not one who usually leaves reviews but I do not want others to get the same treatment. I would like to start off with how unprofessional the staff at this location is. They have very rude employees who apparently don't like nor want to do their job. Even call center has rude agents. We have ordered twice from here and they tell us thirty minutes and it took hour and a half each time. One time pizza was very doughy and not done, wrong sauce on wings, sent a diet Dr pepper instead of normal Dr pepper, and breadsticks were hard as a rock. Every single thing wrong with our order. Second time food was not warm as they had it as a carry out, not delivery. This will be our last time ordering from this location.
  • KM
    Kaleb McIntosh
    Sep 29, 2025
    5.0
    Shermaine was great and the food came out perfectly
  • AS
    Andrea Scott
    Sep 1, 2025
    1.0
    I tried to purchase the new "Crafted Flatzz" tonight. They said they don't sell them after 5 p.m.. Why were they on the menu for $5.99? I thought they were $5 until 5 p.m. and then the other price after that time. In the ad, it said $5 before 5. It said nothing about not being available after that time. I like Pizza Hut but this is beyond ridiculous. Also, after reading some comments about the new product, I no longer want to try it. Do better, Pizza Hut.
  • RS
    Rochelle Seiwert
    Aug 21, 2025
    1.0
    Called & placed order, arrived to pick up our order & was told they didnt have it. The lady at the desk wasnt very nice

Frequently Asked Questions About Pizza Hut

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