Pizza Hut

3.2
478 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 7720 State Ave in Kansas City, KS. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
7720 State Ave, Kansas City, KS
66112, United States

Hours

Reviews

3.2
478 reviews
5 stars
177
4 stars
81
3 stars
32
2 stars
35
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, including rude staff and long wait times on the phone.

Order Accuracy

Numerous reviews highlighted issues with incomplete or incorrect orders, leading to customer dissatisfaction.

Management Issues

Several customers mentioned the need for better management and training at this location, indicating a lack of organization.

Food Quality

Feedback on food quality was mixed, with some praising the pizza while others complained about cold or poorly made items.

Staff Praise

Despite the negative feedback, several customers specifically praised Ms. Tee for her excellent customer service and positive attitude.
  • AC
    Allisha Copeland
    Dec 24, 2025
    1.0
    Call center sounded like they were having a party when we called, and wasent very Attentitive. We were told our pizza would be arriving in 15 min and was told we can't pay with our card because our order might be canceled so we opted to pay cash (which we had to go to the ATM for) we called 30-40 min later to get hung up on twice. Im not even sure the person at the call center even sent our order in.
  • JH
    John Hanna
    Dec 22, 2025
    1.0
    Ordered 3 large pizzas and 2 double orders of bread sticks. I only got the pizzas… no bread sticks. I called back and they said they would make another order and send them out. I called back approximately an hour and a half later because we still had not received them. The guy literally answers the phone,”Pizza Hut, where dreams go to die.” They said nobody had picked up my order yet. I asked for a refund. Without putting me on hold he proceeds to yell back and forth with his manager in the back who said they will not do a refund, only a store credit. I explained we are in from out of town and that wouldn’t work. He yelled back to his boss and I could hear him say he didn’t care and they would not refund anything. Now it makes sense as to why they answered the phone that way. Not only dreams, but service is dead here too.
  • HB
    hendre benton
    Dec 11, 2025
    5.0
    Miss Tee was very helpful and made me feel like l should come more often and her attitude was amazing 😍 and she made sure that the store was clean too perfection...
  • TK
    Tay Kelley
    Nov 26, 2025
    5.0
    Best customer service and great experience. Mrs.Tee and staff was the best. Recommend
  • JJ
    J
    Nov 21, 2025
    4.0
    Update: The large Pepperoni they coupon me was 5/5 stars, never go wrong with a Original crust! 😭📈🍕 Old: They forgot my Root Beer :/ got put on a 25min hold, they should just advise to use the websites CONTACT US where within the phone hold the chatbot just gave me a coupon… I hope the driver (DoorDash) gets my tip because on the receipt it says there is no Drivers Gratuity and the website saying the tip was for the driver. My pizza was near cold and dont live that far either 🤷🏽‍♂️ Best wishes and improvements to the pizza operations (the picture makes the pizza look flavorful but its oddly dark/dull taste maybe it was the cupped pepperonis) avoiding the thin crust moving forward.

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 7720 State Ave, Kansas City?

Pizza Hut is open daily from 9:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Can I order Pizza Hut online or via a mobile app?

Yes, you can order Pizza Hut online or through the Pizza Hut mobile app for delivery, carryout, or curbside pickup.