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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.9
(787 reviews)

Business Details

1717 Village West Pkwy, Kansas City, KS
66111, United States
(913) 956-0723

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kansas City is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1717 Village West Pkwy, Kansas City, KS
66111, United States

Hours

Reviews

3.9
787 reviews
5 stars
391
4 stars
166
3 stars
82
2 stars
46
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food, poor service, and incorrect orders, leading to frustration.

Food Quality

While some customers enjoyed the food, many expressed disappointment with cold or poorly prepared items, and issues with missing ingredients.

Cleanliness

Multiple reviews highlighted dirty tables and unsanitary conditions in the restaurant, impacting the overall dining experience.

Atmosphere

The new location's atmosphere was criticized for lacking the cozy feel of previous locations, with some comparing it to a fast food environment.

Customer Service

There were mixed reviews on customer service, with some praising individual staff members while others reported rudeness and lack of assistance.
  • CM
    Christina Miller
    Feb 18, 2026
    5.0
    Love the new location, so much easier!
  • YM
    Yvette Miller
    Feb 17, 2026
    1.0
    Order thru app for pickup of birthday pastry (brownie bites), pick up my order....no sack, package wasn't even sealed closed, no covering of my food (with airborne viruses), I threw them away. When I told foreign girl she looked like a deer in headlights & start acting like a robot repeating herself..... 2nd strike - I drive a extra mile or two in opposite direction to get better customers service
  • KW
    Katelyn Wigginton
    Jan 30, 2026
    5.0
    Panera moved locations and google hasnt quite updated! Making this review to maybe save someone from being as confused as I was!! Same yummy food, new location - with a drive through 🫶🏼🫶🏼
  • AD
    Amy Dales
    Jan 29, 2026
    1.0
    This is why I don't eat out anymore. I was really looking forward to some delicious soup and sandwich and reading my book. Instead for $20, this is what I got. Also, the person next to me was gluing a dance uniform...WTH? So sad lunch, smelly neighbor so didn't stay to read AND I paid a $2 tip to pick up my own food and clear my table. What is happening?
  • AM
    Angel Martino
    Jan 23, 2026
    3.0
    Food was good. I feel over charged for the brownie bite though. $3 for a mini.

Frequently Asked Questions About Panera Bread

Does Panera Bread Kansas City accept reservations?

No, Panera Bread Kansas City does not accept reservations.

What are the regular operating hours for Panera Bread Kansas City?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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