Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kansas City is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
857 reviews
5 stars
439
4 stars
185
3 stars
87
2 stars
47
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor communication from staff.
Food Quality
While some customers enjoyed the food, many noted issues with items being out of stock, poorly prepared, or not meeting expectations.
Cleanliness
Multiple reviews mentioned dirty tables and unsanitary conditions in the dining area and restrooms.
Atmosphere
The new location's atmosphere was criticized for lacking the cozy feel of previous locations, with some describing it as uninviting.
Staff Attitude
Several customers experienced rude or unhelpful staff, contributing to a negative dining experience.
- JBJodi Burgess6 days ago1.0I went to the location at Legends at Village West on Nov 1, 2025. I ordered 2 soups and a sandwich and did not receive my sandwich. I do not live close to this location so returning for a refund or to get my sandwich was not an option. When I noticed my sandwich missing I called to request a refund to my credit card for the price of the sandwich only. I was told by Tanner (who says he was a manager from the downtown location) that the restaurant does not refund over the phone but they could mail me a voucher for a free item. I never received the voucher. A week later I called again and spoke to Nic. She also said she would mail me a voucher. I never received a voucher. I am so disappointed in the lack of service that I will never shop at Panera again. And I will make sure to share my story with everyone I know or meet. Panera bread owes me $9.
- DIDena IrvinNov 9, 20251.0Did not receive food. Paid cash, no ticket, no button, no cups. Asked for cups. Party of three on three tickets. One received her meal. The other two never were served. The manager was rude, stressed and behind. Told us we’d have to wait 30 minutes and they could not find our order. Manager did finally give refunds for the two missing orders. Dirty dishes were stacked all around and table was not clean.
- SNStaphany NunezNov 9, 20251.0Was in line at the drive thru for 40 minutes waiting.
- SFShawna FinleyOct 30, 20251.0Ordered the ciabatta dipper since it was delicious last time.... today I guess they ran out of meat since my sandwich has barely any. Today this is more of a grilled cheese with some meat thrown in every few bites not worth the $9 that's for sure.
- JSJoelle SwiftOct 25, 20252.0I typically have a really good experience here. Love the free standing building. Last Saturday I went through the drive thru to pick up my mobile order. 38 minutes I was in the drive thru after seeing my order was ready. They were super busy so understandable. They had food bags on the FLOOR asking if it was the right order. They ended up having to throw my sandwich together on the spot so it was all kinds of wrong. Crazy experience and this was one time out of 8 I’ve been here. Overall, I would moderately recommend especially with the lack of healthier food over here.
Frequently Asked Questions About Panera Bread
Does Panera Bread Kansas City accept reservations?
No, Panera Bread Kansas City does not accept reservations.
What are the regular operating hours for Panera Bread Kansas City?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Does Panera Bread Kansas City offer delivery service?
Yes, Panera Bread Kansas City offers delivery from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Can I order food online from Panera Bread Kansas City?
Yes, you can order online using their website or the Panera Bread app for convenient pickup or delivery.
What types of meals does Panera Bread Kansas City serve?
They serve breakfast, lunch, brunch, and dinner with focus on soups, salads, sandwiches, and freshly baked artisan breads.
What are the payment options accepted at Panera Bread Kansas City?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at Panera Bread Kansas City?
Yes, this location has drive-thru service, along with dine-in and pickup options.
What other stores or attractions are nearby Panera Bread Kansas City?
Nearby, you can visit Legends At Village West shopping center, enjoy a meal at Chipotle Mexican Grill, or shop at stores like Kate Spade Outlet and Brooks Brothers Outlet.
How can nearby places like Legends At Village West enhance my visit to Panera Bread?
You can combine your visit with shopping or dining experiences at Legends At Village West, making your trip more enjoyable before or after your meal at Panera Bread.
Are there other dining options near Panera Bread Kansas City?
Yes, nearby dining options include Chiusano's Brick Oven Pizzeria, Hooters, Dancing Crab Cajun Seafood & Bar, and Jose Pepper's Mexican Restaurant, offering variety around your visit.