CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kansas City is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported long wait times for food, poor service, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, many expressed disappointment with cold or poorly prepared items, and issues with missing ingredients.
Cleanliness
Multiple reviews highlighted dirty tables and unsanitary conditions in the restaurant, impacting the overall dining experience.
Atmosphere
The new location's atmosphere was criticized for lacking the cozy feel of previous locations, with some comparing it to a fast food environment.
Customer Service
There were mixed reviews on customer service, with some praising individual staff members while others reported rudeness and lack of assistance.
CM
Christina Miller
Feb 18, 2026
5.0
Love the new location, so much easier!
YM
Yvette Miller
Feb 17, 2026
1.0
Order thru app for pickup of birthday pastry (brownie bites), pick up my order....no sack, package wasn't even sealed closed, no covering of my food (with airborne viruses), I threw them away. When I told foreign girl she looked like a deer in headlights & start acting like a robot repeating herself..... 2nd strike - I drive a extra mile or two in opposite direction to get better customers service
KW
Katelyn Wigginton
Jan 30, 2026
5.0
Panera moved locations and google hasnt quite updated! Making this review to maybe save someone from being as confused as I was!! Same yummy food, new location - with a drive through 🫶🏼🫶🏼
AD
Amy Dales
Jan 29, 2026
1.0
This is why I don't eat out anymore. I was really looking forward to some delicious soup and sandwich and reading my book. Instead for $20, this is what I got. Also, the person next to me was gluing a dance uniform...WTH? So sad lunch, smelly neighbor so didn't stay to read AND I paid a $2 tip to pick up my own food and clear my table. What is happening?
AM
Angel Martino
Jan 23, 2026
3.0
Food was good. I feel over charged for the brownie bite though. $3 for a mini.
Does Panera Bread Kansas City accept reservations?
No, Panera Bread Kansas City does not accept reservations.
What are the regular operating hours for Panera Bread Kansas City?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Does Panera Bread Kansas City offer delivery service?
Yes, Panera Bread Kansas City offers delivery from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Can I order food online from Panera Bread Kansas City?
Yes, you can order online using their website or the Panera Bread app for convenient pickup or delivery.
What types of meals does Panera Bread Kansas City serve?
They serve breakfast, lunch, brunch, and dinner with focus on soups, salads, sandwiches, and freshly baked artisan breads.
What are the payment options accepted at Panera Bread Kansas City?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at Panera Bread Kansas City?
Yes, this location has drive-thru service, along with dine-in and pickup options.
What other stores or attractions are nearby Panera Bread Kansas City?
Nearby, you can visit Legends At Village West shopping center, enjoy a meal at Chipotle Mexican Grill, or shop at stores like Kate Spade Outlet and Brooks Brothers Outlet.
How can nearby places like Legends At Village West enhance my visit to Panera Bread?
You can combine your visit with shopping or dining experiences at Legends At Village West, making your trip more enjoyable before or after your meal at Panera Bread.
Are there other dining options near Panera Bread Kansas City?
Yes, nearby dining options include Chiusano's Brick Oven Pizzeria, Hooters, Dancing Crab Cajun Seafood & Bar, and Jose Pepper's Mexican Restaurant, offering variety around your visit.
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