McDonald's

3.4
2919 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7530 State Ave, Kansas City, KS
66112, United States

Hours

Reviews

3.4
2,919 reviews
5 stars
918
4 stars
615
3 stars
606
2 stars
255
1 star
525

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Speed of Service

Several reviews mentioned slow service times, particularly during busy hours, with long waits in the drive-thru.

Food Quality

Customers expressed dissatisfaction with food quality, noting cold items and poor preparation.

Management Issues

There were complaints about management's handling of staff and customer interactions, contributing to a chaotic environment.
  • RK
    Roger Keyes
    1 day ago
    2.0
    I went through the drive-through. Ordered a combo. Usually you can substitute snack-sized Mcflurry for the fountain drink. The substitution was not possible so I had to pay separate for the McFlurry. Then, they did not give me my drink and said I had to pull over and wait. Never been to any fast-food place where fountain drinks were down. The food tasted ok though.
  • AG
    ariana garcia
    4 days ago
    1.0
    1/9/26 3am. The black lady working at night was extremely rude. placed order through the app and went to pick up as soon as we get there she says they’re closed very rudely. mind you they’re open 24/7 and it’s 1 whole hour away until breakfast time and i placed my order 20 minutes before even arriving. we tell her we placed an online order she yells at us that they are closed so we ask her if we’ll get a refund. She LITERALLY ignores us and we keep saying “hello hello” we pull off to leave and she’s literally in the drive thru window with her headset on ignoring us and makes a nasty face at us. this is the most recent incident, but this location always has problems and is a mess. i only go here if i’m desperate or it’s extremely late since it’s open 24/7 but what’s the point of that if they’re gonna pretend they’re closed just to not do work or take orders.
  • TG
    Tiara N Griffin
    Jan 1, 2026
    1.0
    The black lady who was working the drive thru on 1/1/2026 has a poor attitude and doesnt know how to talk to customers. Not only that she rung up our order wrong! Asked for a large meal and somehow we got a large fry but a medium drink! We were indecisive about the size of the mcflurrys we were ordering and she huffed and snapped at up to make up our minds now! If my husband wasnt already hungry from working all day i definitely would have found another mcdonald to go to be they ladys attitude was poor! If she doesn't like her job then she should find a new one!
  • KG
    kira Gifford
    Jan 1, 2026
    2.0
    We had to be pulled forward and another truck was waiting before us we got our food before that guy did and multiple cars after us got food or whatever. And we were there around 830 in morning lobby was locked we were trying to go in to see what was taking so long with the order
  • KP
    Kitty Pretty
    Dec 31, 2025
    1.0
    It took 21 minutes on my food was asked to pull forward and waited 8 minutes on fresh fries, everyone was on there phone, talking digging in there shirt,no gloves making food fries cold , I bought 2 items and I had to pull to the window cause no 1 answered when I pulled up, sad on Dec 30th at 300am left at 321am sad McDonald's on

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's at 7530 State Ave, Kansas City, KS?

This McDonald's is open 24 hours a day, 7 days a week, including drive-thru service.

Where is this McDonald's located?

It is located at 7530 State Ave, Kansas City, KS 66112, United States.