McDonald's

3.5
1967 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
812 Minnesota Avenue, Kansas City, KS
66101, United States

Hours

Reviews

3.5
1,967 reviews
5 stars
700
4 stars
392
3 stars
370
2 stars
186
1 star
319

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold, stale, or incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including hair found in food and dirty restrooms.

Atmosphere

The location was described as having a negative atmosphere, with reports of rude employees and a lack of attention to customer needs.

Drive-Thru Efficiency

Many customers noted long wait times in the drive-thru, with some stating it was the slowest they had experienced.
  • AL
    Angel Lewis
    3 days ago
    1.0
    Gave my little sister a raw quarter pounder 🤢🤢🤢🤮🤮🤮 and had the nerve to have a nasty attitude when it was brought back to them! Asking do "we want our burger well done" being funny! When you can clearly see it's completely raw!! Definitely will be making a call to the health department because obviously this isnt the first time and they dont care!
  • CG
    carlos guillen
    5 days ago
    5.0
    There’s a little manager who’s super sweet and kind, she always helps me when I need it and greets me with a smile.
  • DE
    Daniel Esteban
    Nov 15, 2025
    2.0
    Mucho tiempo de espera, son muy lentos o no tienen suficiente personal.
  • RB
    Robert Barksdale
    Nov 12, 2025
    4.0
    There's a new McDonald's where this old one is in the picture. Place has fast service but limited seating inside and very limited scenery which I get for the location it's at. The food tastes like McDonald's food but the other day when I ate there I had a dog hair in my McChicken.
  • LA
    Laura Armendariz
    Oct 30, 2025
    1.0
    The lady who sees to be the manager is so freaking ruuuuuude. Full of attitude and rolled her eyes when we asked for the items missing. Her hair was in a super messy bun and long hair btw around food 😖 La viejilla que parece como manager es bien grosera. Llena de mal actitud y me torcio los ojos cuando le pedimos lo que nos falto. Tenia su pelo en un chongo ma peinado con su pelo largo alrededor de comida😖

Frequently Asked Questions About McDonald's

What are the general operating hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the drive-thru is available Monday through Thursday from 5:00 AM to midnight, and Friday and Saturday from 5:00 AM to 1:00 AM. Sunday hours are 5:00 AM to midnight.