Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported receiving cold, stale, or improperly cooked food, including raw items and incorrect orders.
Customer Service
Many reviews highlighted unprofessional and rude behavior from staff, with several customers expressing dissatisfaction with their interactions.
Cleanliness
The dining area and restrooms were frequently described as dirty, with complaints about the presence of homeless individuals affecting the atmosphere.
Service Speed
Customers consistently noted long wait times, both in the drive-thru and inside, with some stating it was not typical of fast food service.
KM
Karma Marie
Jan 21, 2026
1.0
Ordered nuggets and fries. The nuggets died hours ago and the fried were cold but they're still being sold. So I took the food back and had them remake it....NUGGETS WERE STILL DEAD...I MEAN HOURS OLD!!!! You cannot re-fry old nuggets..they'll taste even worse!!! I gave them my receipt when I brought the food back and that's what really pissed me off! I didnt get to do my survey! It's become a lazy practice for FF restaurants in this area to give serve old food! Do they have to pass a food handlers class in WYCO because THEY ALL DO IT! You have to go all the way out to 78th to get food served hot. I am DONE! 8:10-8:20pm THE COOK WAS BELOW PAR AND LAZY. Are they taught to serve old food????
AZ
Ashely Zamora
Jan 9, 2026
1.0
I would like to formally express my concerns about the customer service at this McDonald’s location. On several occasions, I have encountered unprofessional behavior from staff, including rude and disrespectful interactions. This has been a recurring issue rather than an isolated incident. I respectfully encourage management to review these concerns and take appropriate action to ensure a more positive experience for customers.
NN
nieceybaby101
Dec 30, 2025
5.0
One of the freshest McDonald's
SR
Stacy Rich
Dec 25, 2025
4.0
Staff is so kind! Food is typical.
JO
J Ortz7
Dec 16, 2025
1.0
Bueno la comida está igual que todos los lugares
Pero la espera si que está malísima espere demasiado y se supone que McDonald’s es un lugar de comida rápida , la señora que parece manager tiene un carácter raro , pensé que con la remodelación por completo todo sería diferente hasta con los empleados!!!🚩🚩
What are the general operating hours for this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is available Monday through Thursday from 5:00 AM to midnight, and Friday and Saturday from 5:00 AM to 1:00 AM. Sunday hours are 5:00 AM to midnight.
Can I get food delivered from this McDonald's?
Yes, delivery is available daily, typically from 5:30 AM until 10:30 PM or later on Fridays and Saturdays. Services include delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food from this McDonald's using a mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store, or use the online ordering link.
Does this McDonald's location offer free WiFi and mobile ordering?
Yes, this McDonald's provides free WiFi, mobile ordering, mobile offers, McDelivery, and gift cards services.
What nearby places can help me find this McDonald's or enhance my visit?
Nearby places include the 8th Street Family YMCA and Eight Cycle Studio, which are great for fitness enthusiasts. After your workout, you can enjoy a meal here.
Are there other dining options close to this McDonald's?
Yes, nearby you can find Las Palmas Restaurant, a Mexican eatery, and KCK Taco Trail, another fast-food Mexican restaurant.
What are some nearby services or stores around this McDonald's?
Nearby are facilities like Redbox for rentals, Moda Bella for women's clothing, Rama African Hair Braiding salon, and several car dealerships such as ED Auto Sales Inc and Master Auto Sales.
Where is this McDonald's located and how can I contact them?
This McDonald's is located at 812 Minnesota Avenue, Kansas City, KS 66101. You can call them at +1 913-321-0542.
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