McDonald's

3.3
1796 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3725 State Avenue, Kansas City, KS
66102, United States

Hours

Reviews

3.3
1,796 reviews
5 stars
615
4 stars
322
3 stars
303
2 stars
151
1 star
405

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Freshness

While some customers praised the freshness of the food, a significant number complained about receiving cold or old food.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and overall cleanliness of the restaurant.

Management Issues

Customers expressed a need for better management, citing unprofessional behavior from staff and lack of accountability.
  • DR
    Dustin Rentfro
    Nov 14, 2025
    1.0
    Trash food I dont go here for much
  • DK
    Dylan Kelly
    Nov 7, 2025
    1.0
    Parked us for one combo took 10 minutes while being the only car there.
  • FP
    Frances Peek
    Nov 3, 2025
    4.0
    Service was very slow to see that I was standing there at the counter for over 5 min before someone ask if I needed something
  • CV
    Callie Vargas
    Oct 30, 2025
    1.0
    This is honestly the worst McDonald's in the area. It's literally ALWAYS something wrong with my order, food is old, never fresh, orders are never made right & sloppy, if you get free stuff from the app they short you on the drinks or fries like as if the inventory hurts their pockets. It's always SOMETHING. Needs new management & employees. It's worth the extra 4-5 minutes to go to the next closest McDonald's off Kansas Ave. They actually have employees w functioning brains.
  • CL
    Crysy Lynn
    Oct 21, 2025
    1.0
    Do not use this McDonald's drive thru if you are in a hurry!! I have spent over 30 minutes waiting in line at this store multiple times over the past 5 years, including this morning at 5am. Otherwise, this is an unremarkable location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3725 State Avenue, Kansas City?

McDonald's at 3725 State Avenue is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, drive-thru at this location is open 24/7.