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McDonald's

3.6
(1761 reviews)

Business Details

(913) 677-3220
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4215 Rainbow Boulevard, Kansas City, KS
66103, United States

Hours

Reviews

3.6
1,761 reviews
5 stars
639
4 stars
411
3 stars
309
2 stars
116
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and others reporting rude interactions and order mistakes.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of mobile app orders.

Cleanliness

The cleanliness of the location received positive feedback from some customers, while others noted dirty conditions.

Speed of Service

Customers frequently mentioned long wait times, both for in-store orders and drive-thru, with some describing it as the slowest McDonald's.

Employee Recognition

Several reviews highlighted specific employees for their exceptional service, indicating a positive impact on customer experiences.
  • UU
    Upwrdmblty
    5 days ago
    1.0
    Pathetic. Ordered breakfast via door dash. It’s been 40 minutes and it’s still not ready. Dasher has been waiting at the store for at least 20 minutes. Avoid at all costs.
  • RC
    Raven Cruz
    Feb 22, 2026
    1.0
    Well the lobby is nasty dirty. I ordered a Big Mac with no meat. So easy. I got a burger with the top two buns having nothing on them. I checked the bottom no diced onion and no pickles. So I’m like okay I can’t even split what amount of lettuce and dressing is on this between the two so I go to the front to ask for the “diced onion” some Mac sauce and the lettuce for the manager to tell me that’s how the Big Mac is made. I showed him the image on his sign #1 showing a big Mac and it clearly has lettuce sauce and onions with pickles on the top and the bottom of the Big Mac with a bun in the middle. He then goes on to tell me that the don’t put stuff on top of the bun….. as if I was saying on top of the whole hamburger….. I then relized this guy is a total idiot. I told him I just want it like the image with the Mac sauce and everything on the burger. He then said he was going to have it remade. Mind you I’m at the store just waiting for my fry’s at my table getting colder. So I stand and wait and bang the same thing I kid you not a blank top two buns and the bottom only had hardly any Mac sauce and one pickle slice and little lettuce and no cheese now… because I guess that’s meat? I looked and looked and welll no diced onion I went to the front and was like hey could I just get some diced onion that the main thing that makes this burger for me and he straight up to me…… “ we only put the diced onion on the patty’s” like dude in the chaos when I ordered dice onion…… when you remove the meat it dose not say and removes diced onion…. This is totaly dude needs better to be trained and when I say. I want a refund he says no I’ll make this right then.. try’s to smile at me saying the meat is the only thing that gets onion on it…… no dude the burger gets onion that’s why it’s on the photo. This is so annoying it’s not even funny I’ll be contacting corporate over this obviously.
  • TR
    Theresa de la Rosa
    Feb 10, 2026
    5.0
    When I would DoorDash in the city in the middle of the night and had an order to pick up there was always this bald gentleman who would offer me something to drink, he may not know it but I came to recognize his face and the familiarity meant so much to me when I was navigating the city alone. I hope McDonalds really takes good care of him because he is the epitome of fantastic customer service. On one other occasion, my car died in the McDonalds parking lot. I had no tools or any money, I believe it was a Hispanic janitor at the restaurant that saw me in need and jump started my car, I felt so alone and he made me feel much safer. This restaurant has the best most thoughtful employees, I don’t even like McDonalds Frfr, but these people make it worth coming back here. I’ve been sitting with this comment for a good year or two now, I really hope their team sees this and recognizes how much they impacted me.
  • SB
    Spencer Bush
    Jan 22, 2026
    5.0
    The manager at this location with dreads is one of the best employees of any business or restaurant you will come across. He has helped me numerous times, corrected order mistakes (rare), etc. - all with a smile on his face. I pray this man gets what he deserves in life because he deserves more. God Bless that man
  • AD
    Amber Duffett
    Jan 18, 2026
    5.0
    Great job boss

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 4215 Rainbow Boulevard, Kansas City, KS?

Delivery is available 24/7 every day of the week.

What are the drive-through hours at this McDonald's location?

The drive-through is open 24 hours a day, 7 days a week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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