Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
Many reviews mentioned that food was often cold, poorly prepared, or not fresh.
Management Issues
Several customers highlighted unprofessional behavior from management and staff, leading to negative experiences.
Cleanliness
Some customers noted cleanliness issues, including flies and unsanitary conditions.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, citing a lack of respect and poor customer service.
KP
Ken Peasley
Nov 14, 2025
1.0
Very poor service the manager told me lady look charging me for their mistake I told the young man three patties with ketchup and cheese only and they went ahead and put everything on it only gave me the two patties that was it
LH
Layne Headrick
Nov 6, 2025
2.0
Speaker work sometimes, sometimes they work from the speaker you're park by. Forgetful staff will forget ingredients or items from your order you paid for. Customer service is lacking, when you greet someone with hello, and they say "9.50quot;. No other verbal interactions. After your struggle to order you may leave with food but probably burnt burger, dark fries or flat soda. All in all driving the extra miles to the next one.