Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,720 reviews
5 stars
527
4 stars
308
3 stars
336
2 stars
162
1 star
387
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Service Speed
Customers consistently mentioned long wait times in the drive-thru and for food preparation, often exceeding 20 minutes.
Staff Attitude
Numerous reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.
Food Quality
Several reviews noted that food was often cold or of poor quality, with complaints about soggy fries and dry biscuits.
Management Issues
Customers expressed dissatisfaction with management, citing poor leadership and lack of accountability among staff.
- AAAmmar Sadek aliNov 5, 20251.0They took my ice cream and took my points off the app and they also had bad customer service
- HWHello worldOct 12, 20253.0They always get the order wrong and when I asked for more sugar, I got a dirty look as if she is paying for it. To make your coffee taste good, I needed more sugar.
- SSScott SOct 12, 20251.0Every person working here has a room temperature IQ. I couldn’t imagine getting a simple order wrong.
- JLJohn LairOct 9, 20255.0Always Great
- RRRachOct 5, 20251.0Loved waiting 19 min in the drive thru for cold fries and being asked what I ordered 4 different times. Didn't even get the order correct...
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru is open 24/7 every day.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an order online for this McDonald's?
You can place your order online via their delivery page at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 4427 Shawnee Dr, Kansas City, KS 66106, USA.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food restaurants include another McDonald's, KFC, and Taco Bell, offering a variety of dining options in the area.
What gas stations are near this McDonald's, useful for customers stopping by?
Nearby gas stations include Phillips 66 Gas, 7-Eleven, Quick Shop, BP, and bp, convenient for refueling before or after your meal.
Are there convenient storage options nearby if I need them during my visit?
Yes, there are several self-storage facilities nearby, such as Extra Space Storage, Central Self Storage, Public Storage, and Find Local Storage.
What amenities or services does this McDonald's offer to enhance customer experience?
This McDonald's offers WiFi, mobile ordering, mobile offers, gift cards, and McDelivery service to enhance your visit.