McDonald's

3.5
2301 reviews
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Business Details

10555 Parallel Parkway, Kansas City, KS
66111, United States
(913) 299-9600
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10555 Parallel Parkway, Kansas City, KS
66111, United States

Hours

Reviews

3.5
2,301 reviews
5 stars
819
4 stars
496
3 stars
401
2 stars
169
1 star
416

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported receiving cold, stale, or incorrect food orders.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted.

Management Issues

Customers expressed concerns about management and employee training, indicating a need for improvement.
  • CC
    Cindy Chaffin
    3 days ago
    1.0
    Here lately, the guy working sees me and automatically makes me wait in space 4 or 5 as soon as he sees me regardless what I order! I believe he is prejudice towards this older white woman!
  • RB
    Rick Bryan
    Nov 18, 2025
    5.0
    Great play to take kids, nice play area
  • LL
    LjV
    Nov 9, 2025
    1.0
    Horrible McDonald's. I'd rather drive to the Johnson Drive one than go here. Manger name is Gabby, she was very hard to understand and she barley spoke English. I was in line and I had ordered some food with my partner and some friends and safe to say im neve coming back to this stupid location. They handed me the completely wrong bag, they asked me to sit at the number 2 spot and which I did I came to the spot waited about 15 minutes then the food came out and it wasn't even the right food so that was a complete waste of money. I told the lady that the order was wrong and she said okay I'll be back then never came back. We sat there and waited for like 20 minutes with nothing .
  • KK
    Kota
    Nov 8, 2025
    1.0
    I ordered a daily double only ketchup lettuce and onion , a mcdouble , and a large sprite. They rang up the daily double and mcdouble correctly but rang up the sprite as a large fries. being polite we didn’t ask them to remove the large fry and just added a large sprite to the order. they gave us two mcdoubles, one of which had no mustard and a single pickle , and they didn’t give me my burger ? And they didn’t give us the LARGE fry that they charged us EXTRA for . 😡🤬😡😡😡😠😠😠🤬🤬🤬
  • SD
    Skylar Dawson
    Oct 25, 2025
    1.0
    Omg I love the way the employees don't even look at you or speak at ALL when they give you your food it's so awesome every single time I come I love it soooo much it's not rude at all!!!!!
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Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's at 10555 Parallel Parkway?

This McDonald's location is open daily from 5:00 AM to 2:00 AM.

When is the drive-thru service available at this McDonald's?

The drive-thru operates every day from 5:00 AM until 2:00 AM.