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McDonald's

3.4
(2023 reviews)

Business Details

(913) 299-9600
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10555 Parallel Parkway, Kansas City, KS
66111, United States

Hours

Reviews

3.4
2,023 reviews
5 stars
691
4 stars
412
3 stars
364
2 stars
161
1 star
395

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and management.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Food Quality

Customers frequently complained about cold, stale, or improperly prepared food, leading to dissatisfaction.
  • CM
    Christina Miller
    Feb 17, 2026
    1.0
    DO NOT WASTE YOUR TIME HERE! They have horrible service, employees that don't seem to care, and the sandwiches are rarely made well.
  • LL
    livy
    Feb 13, 2026
    1.0
    ordered a Sprite ask them to fill it up all the way because they didn’t and they poured someone else’s drink into it that was already halfway gone. then I proceeded to call and they argued with me and hung up.
  • AF
    Amina Ford
    Jan 27, 2026
    1.0
    The letter just started me at the legend McDonough was rude. My food was have none I paid for a follow back. She said I didn’t. They overcharged me. They didn’t give me no sauce. I ask for my food then people rude as hell I didn’t get my Nuggets nuggets I had to pay extra for nuggets and I pay extra for my food and she gave so I would not go to McDonal no more they always will when I get they’re. this bike my third time
  • BG
    Bimal Gurung
    Jan 25, 2026
    2.0
    Every time I have gone here, there is always one order that missing
  • LH
    L. Hollinshed
    Jan 15, 2026
    1.0
    Worse McDonalds ever!!! NEVER have what you asked for in the bag. Oatmeal comes with raisins and apples! They hardly ever supply them and the apples are always old. You ask for a an extra sauce the manager ask for money which is fine. But as a manager do your part and make sure we get what we pay for. Check the sack and quit rushing! Quality over quantity!

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's at 10555 Parallel Parkway?

This McDonald's location is open daily from 5:00 AM to 2:00 AM.

When is the drive-thru service available at this McDonald's?

The drive-thru operates every day from 5:00 AM until 2:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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