Five Guys

4.3
1158 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3930 Rainbow Blvd. in Kansas City is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3930 Rainbow Blvd., Kansas City, KS
66103, United States

Hours

Reviews

4.3
1,158 reviews
5 stars
714
4 stars
263
3 stars
86
2 stars
35
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and welcoming staff, highlighting their positive interactions and helpfulness.

Food Quality

The food was frequently described as delicious and fresh, with particular praise for the burgers and fries, although some noted inconsistencies in flavor and preparation.

Cleanliness

The restaurant was often noted for its cleanliness, contributing to a pleasant dining atmosphere.

Pricing

Several reviews mentioned that the prices are considered high for fast food, with some customers feeling that the value does not match the cost.

Operational Issues

There were multiple complaints about inconsistent hours of operation, long wait times, and order inaccuracies.
  • JJ
    Jalen
    Jan 3, 2026
    1.0
    Everyone just standing around, made me wait 15 min in the dining room for an online order even though I showed up past the ready time. Didn’t even tell me when it was done even though I was sitting right there and there were more workers than customers in the building.
  • PW
    Patrick Wong
    Dec 24, 2025
    5.0
    This location had really nice people and were super nice and conversational. The food was quality and heaping amount for the price!
  • BW
    Brian Watkins
    Dec 4, 2025
    5.0
    Always great food and great fast service... also nice to see your hamburger being cooked fresh.
  • BB
    Bella
    Nov 4, 2025
    5.0
    The staff here is amazing and the reason for the 5 stars! When my boyfriend and I first walked in, we were greeted by smiles and “hello”s from every employee there. Very easy to order and inside was very clean. Food came out fast and hot. Made my boyfriend’s sister who is currently undergoing chemotherapy very happy with a delicious and fresh burger.
  • SS
    Sheila
    Oct 18, 2025
    5.0
    We've been here 3 times recently and every time the food is hot and delicious. The employees are friendly and helpful. Would definitely recommend if you are in the area.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.