Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.
Staff Friendliness
The staff received high praise for their friendliness, attentiveness, and positive attitudes, contributing to a pleasant customer experience.
Drink Quality
While many customers enjoyed the drinks and found them flavorful, there were occasional complaints about incorrect orders and drink quality.
Atmosphere
The overall atmosphere was described as upbeat and welcoming, with many customers appreciating the vibe and interactions with staff.
HR
Heather Reed
3 days ago
5.0
They are always so friendly! I don’t even mind the wait when they are slammed. Always worth the time to stop. Thanks Georgia for the amazing coffee!
HP
Holly Purcell
Feb 18, 2026
5.0
Staff at Legends location is always exceptional! Always so positive, friendly, literally can turn someone’s day around just by how upbeat they are! I always love the vibe of the staff and always have a great experience at this location! Major kudos to all the staff and management as they are obviously creating such a great work environment for staff to always be on point! 👏🏼
DF
Dallas Falls
Feb 15, 2026
5.0
Went through the drivethrough around 8:30am everyone had a smile and wonderful service personalities. Especially loved the young server that handed us our drinks. (Which were delicious) His bubbliness was refreshing so early in the morning.
ST
Sidney Thompson
Feb 9, 2026
1.0
I was in this line for an hour. To get my order ahead order..... This happens way too often. Dutch Bros needs to do something about it's order system. I've never waited this long anywhere else.
AF
Andrea Franzese
Jan 27, 2026
5.0
Dutch Bros Coffee in Kansas City brings exactly the kind of energy you hope for when you pull up to a drive‑thru coffee spot: fast service, upbeat staff, and drinks that are consistently fun, flavorful, and customizable. Whether you’re grabbing a quick morning boost or an afternoon pick‑me‑up, the experience is always smooth and friendly.
The menu is huge, with endless combinations of coffees, energy drinks, teas, and seasonal specials. The classics — like the Kicker, Annihilator, and Caramelizer — are rich and well balanced, while the Rebel energy drinks are perfect if you want something refreshing with a kick. What really sets Dutch Bros apart is the willingness of the staff to help you find the perfect drink, offering suggestions without rushing you.
Service is one of the strongest points here. The team is genuinely cheerful, quick on their feet, and keeps the line moving even during peak hours. The positive vibe is part of the brand, and this location delivers it every time.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours of Dutch Bros Coffee at 1800 Prairie Crossing, Kansas City?
Dutch Bros Coffee at 1800 Prairie Crossing is open from 5:00 AM to 10:00 PM on Monday to Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer a rewards program or free drink on your birthday?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday and earn points with every purchase to redeem rewards.
What payment methods are accepted at this Dutch Bros Coffee location?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal check acceptance varies by location.
Can I customize my drink at Dutch Bros Coffee?
Yes, their broistas are happy to customize your drink any way you'd like to ensure the perfect order.
Does Dutch Bros Coffee offer sugar-free or caffeine-free options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla and more. Caffeine-free options include decaf espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Is there a drive-thru and curbside pickup service available?
This Dutch Bros Coffee location has a drive-thru and offers curbside pickup, but they do not offer delivery.
What nearby places can I visit along with Dutch Bros Coffee at 1800 Prairie Crossing?
How can nearby places like Legends Outlets benefit visitors to Dutch Bros Coffee?
Visitors can enjoy a coffee from Dutch Bros before or after shopping at Legends Outlets, which offers a variety of retail stores and dining options to complement their visit.
Are there other dining options near Dutch Bros Coffee at 1800 Prairie Crossing?
Yes, nearby dining options include Chipotle Mexican Grill for Mexican cuisine, QZ Poke & Ramen for Asian dishes, Pizza Studio for pizza, Granite City Food & Brewery for American fare and brewery experience.
What kids’ drinks does Dutch Bros Coffee offer at this location?
Kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies specially crafted for them.
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