Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
709 reviews
5 stars
487
4 stars
80
3 stars
48
2 stars
26
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, often exceeding 20 minutes, especially in the drive-thru.
Staff Friendliness
The staff received consistent praise for being friendly, kind, and engaging with customers.
Drink Quality
While many enjoyed the drinks, there were complaints about incorrect orders and inconsistent drink quality.
Customer Experience
Overall, customers appreciated the vibrant atmosphere and the effort staff put into making their experience enjoyable.
Cleanliness Issues
Some reviews mentioned cleanliness concerns, particularly in outdoor seating areas.
- SHSage HouldsworthNov 8, 20255.0I decided to try Dutch Bros for the first time today as a pick-me-up after my dog passed away this morning. I explain to the lady that it was my first time there and asked what she recommended between two options. She was super friendly and explained the differences between the two, and then told me my drink was on them since it was my first time there! The staff had no idea that I wasn't having a good day, and their kindness went a really long way in that moment. Thank you guys, I'll be back to try the other drink I was considering
- LSLatosha 3Wish “3 Wish” SykesNov 5, 20255.0Never had any food items, but the atmosphere and customer service is amazing!!!
- JCJesika CroomOct 26, 20255.0I love the coffee cake and multiple drinks, plus everyone is always friendly and quick. Favorite coffee shop!
- RBRob ButlerOct 24, 20255.0Went to the walk up window to place my order. That part went pretty quick, but getting the coffee took a bit. I noticed a couple other customers that ordered after me come out before mine did. I thought my order was lost or something. The barista was friendly, i think it was understaffed for that location.
- KCKya CochranOct 9, 20255.0Staff are always exceptionally kind and welcoming, drinks are always prepared with the level of detail needed to make sure the customer gets *exactly* what they want, and staff aren't above making corrections or substitutions if needed. I find myself coming back at least every other day, less for the caffeination and more for the lovely people who work here. If you want the best coffee, best staff, and best vibes, I'd never go anywhere else but here <3
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours of Dutch Bros Coffee at 1800 Prairie Crossing, Kansas City?
Dutch Bros Coffee at 1800 Prairie Crossing is open from 5:00 AM to 10:00 PM on Monday to Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer a rewards program or free drink on your birthday?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday and earn points with every purchase to redeem rewards.
What payment methods are accepted at this Dutch Bros Coffee location?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal check acceptance varies by location.
Can I customize my drink at Dutch Bros Coffee?
Yes, their broistas are happy to customize your drink any way you'd like to ensure the perfect order.
Does Dutch Bros Coffee offer sugar-free or caffeine-free options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla and more. Caffeine-free options include decaf espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Is there a drive-thru and curbside pickup service available?
This Dutch Bros Coffee location has a drive-thru and offers curbside pickup, but they do not offer delivery.
What nearby places can I visit along with Dutch Bros Coffee at 1800 Prairie Crossing?
Nearby, you can visit Sheridan's Frozen Custard for ice cream, Books-A-Million for books and music, Chipotle Mexican Grill for quick Mexican food, Legends Outlets for shopping, and Panera Bread for café dining.
How can nearby places like Legends Outlets benefit visitors to Dutch Bros Coffee?
Visitors can enjoy a coffee from Dutch Bros before or after shopping at Legends Outlets, which offers a variety of retail stores and dining options to complement their visit.
Are there other dining options near Dutch Bros Coffee at 1800 Prairie Crossing?
Yes, nearby dining options include Chipotle Mexican Grill for Mexican cuisine, QZ Poke & Ramen for Asian dishes, Pizza Studio for pizza, Granite City Food & Brewery for American fare and brewery experience.
What kids’ drinks does Dutch Bros Coffee offer at this location?
Kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies specially crafted for them.