Chipotle Legends is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash cans, and a generally filthy environment.
Food Quality
While some customers praised the food as delicious, many reported issues with stale items, incorrect orders, and poor portion sizes.
Customer Service
Numerous complaints about rude and inattentive staff, with several customers feeling rushed and unheard during their orders.
Order Accuracy
Frequent issues with incorrect orders, missing items, and poor communication regarding online orders.
Overall Experience
Mixed reviews with some customers enjoying their meals and service, while many others expressed dissatisfaction and vowed not to return.
BS
Big Stig
Nov 8, 2025
3.0
There's not enough places to sit and eat there. This is in a strip mall. When a rainstorm rolls in and you already have it ordered food on the app, it makes dining incredibly impossible.
DB
Donnie Bean
Nov 8, 2025
4.0
Food was pretty good. The servers were very distracted by other things. She asked me 3 times what I would like on my tacos & then would turn and do something else.. I answered all 3 times and then the last time had to say when you're ready I will tell you a 4th time.
There was no ice in the soda fountain. The tables were all dirty & the music was extremely loud.
CE
Chris Eff
Nov 7, 2025
5.0
Good experience, they charge for more than one wrap is silly
PM
Patrick Mascarello
Nov 4, 2025
5.0
Friendly staff.
MC
Margaret Cline
Oct 29, 2025
5.0
The place was real clean and the people were all great.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Legends serve?
Chipotle Legends offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 1813 Village West Pkwy, Kansas City?
Chipotle Mexican Grill at Legends is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Legends offer delivery or pickup services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I place an online order for Chipotle Legends?
You can order online via their website at https://order.chipotle.com/ or by using their mobile app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Kansas City?
Chipotle Legends is located at 1813 Village West Pkwy, Wyandotte, Kansas City, KS 66111, USA.
Does Chipotle at Legends accept credit cards and offer catering services?
Yes, this location accepts credit cards and provides catering and catering delivery services.
How does Chipotle prioritize sustainable and humane sourcing of its ingredients?
Chipotle follows its 'Food with Integrity' principles by sourcing from farms that adhere to humane and sustainable practices, using only 53 real ingredients and no artificial additives.
What nearby shopping options are available around Chipotle Legends?
Nearby shopping includes Jockey Outlet, J.Crew Factory, Banana Republic Factory, Eddie Bauer Outlet, Off Broadway Shoe Warehouse, adidas Outlet, and Gap Factory among others, perfect for shoppers visiting the area.
Are there other dining options near Chipotle Mexican Grill at Legends?
Yes, customers can enjoy nearby dining such as QZ Poke & Ramen, Pizza Studio, Sheridan's Frozen Custard, and Dutch Bros Coffee, providing a variety of cuisine choices before or after visiting Chipotle.
What wellness and beauty services are available near Chipotle Legends?
Nearby wellness options include nail salons such as Nails So Happy and M. Vincé Nail Spa, and beauty service providers like Beauty Brands for customers seeking personal care services.