Service Quality
Customers praised the friendly and helpful staff, particularly highlighting individuals like Lana and Jennifer for their excellent customer service.
Food Freshness
There were mixed reviews on food freshness, with some customers enjoying hot and fresh meals while others received cold or stale food.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect orders, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and tables.
Pricing Concerns
Customers expressed that the food was overpriced for a fast food establishment, with some feeling that the quality did not justify the cost.