Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Independence Subway® Restaurant at 401 West Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
168 reviews
5 stars
71
4 stars
40
3 stars
10
2 stars
10
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale bread, incorrect toppings, and unsatisfactory freshness.
Cleanliness
While some reviews praised the cleanliness of the store, others noted issues with dirty restrooms and unkempt areas.
Staff Performance
Several reviews highlighted the need for better staff training and management, with some employees displaying unprofessional behavior.
Order Fulfillment
Many customers experienced problems with online orders, including delays and missing items, leading to frustration.
- SSSewer Shenanigans2 days ago1.0Employees are rude and hateful not willing to help you. They are almost always out of meatballs. Cookies are always low and Italian herbs and cheese bread is almost always sold out. They do not care what you think. Just completely disrespectful needs shut down.
- TDT DNov 17, 20251.0Staff had attitude horrible service asked for pickles and got three pickles on my sub bread tastes old and stale asked for the staff to change gloves before touching my sandwich due to allergies got attitude from the staff just an overall horrible experience. It's sad I had better service and better food in the middle of a combat zone
- ZLZylin LoheOct 25, 20255.0Busy store and the employees were unshaken, the food was incredible. 10/10.
- NNNickSep 14, 20251.0More often than not the service is subpar today they informed me that if you want more than 4 slices of olives it cost extra after they already put the extra olives on the sandwich.
- LWLee WrightAug 30, 20255.0I ordered a cold cut combo. Kaden was very helpful and quick. The store was clean. A bit on the cool side but its raining also. Not your typical subway. I highly recommend this store.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
Subway is located at 401 West Main Street, Suite B, Independence, KS 67301.
What are the operating hours of Subway?
Subway is open daily from 9:00 AM to 10:00 PM.
Does Subway offer catering services?
Yes, Subway offers catering services to assist with your event needs.
What pickup and delivery options are available at Subway?
Subway provides convenient curbside pickup and delivery options.
Which meals are served at Subway?
Subway serves breakfast, lunch, and dinner.
Can I dine in at the Subway restaurant?
Yes, dining in is available at this Subway location.
Where can I find the menu for Subway?
You can view the menu online at https://subway.com/en-us/restaurant/13293-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=13293&utm_campaign=evergreen-2020
Is there a gas station near the Subway restaurant?
Yes, there are multiple Phillips 66 gas stations nearby where you can refuel before or after your meal.
Are there any convenience stores close to Subway?
Yes, PETE'S convenience store is located nearby, perfect for quick shopping needs in the area.
What other dining options are near Subway?
Nearby options include Braum's for ice cream and burgers, and Scooter's Coffee for coffee and cafe fare, providing variety in dining choices around Subway.