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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Independence, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 200 West Chestnut Street for the ultimate SONIC experience!
Many customers praised the friendly and helpful staff, while others reported poor service and rude interactions.
Food Quality
Feedback on food quality was mixed; some enjoyed fresh and hot meals, while others received cold or incorrect orders.
Speed of Service
Several reviews highlighted slow service, with long wait times for food and orders.
Order Accuracy
Customers frequently reported issues with incorrect orders and missing items.
Atmosphere
The atmosphere was generally described as friendly, but some noted disorganization and cleanliness issues.
CT
Carolyn Torrance
2 days ago
5.0
Love their food. The staff is always fast and friendly.
EW
Erika Williams
Feb 19, 2026
5.0
The night manager (I don’t have his name but it’s a male and he’s always there at night) of this sonic is the perfect definition of great management. He is very friendly, always in a good mood, and always makes sure the customers are happy. He goes above and beyond to make sure each experience is a good one. I hope Sonic pays him very well because he is definitely an indispensable asset to the company.
MW
Melyssa Wilson
Feb 19, 2026
4.0
My burger was over cooked, as was the bacon making the entire burger really dry, but we got our food quickly and even though the employee had been there a really long time for his shift that day he was in a great mood.
AJ
Andrew Jensen
Jan 27, 2026
5.0
They were super friendly and understanding. We had a big group of us and we all ordered on the same ticket and than handed the cashier a stack of gift cards. She didn't even bat an eye, scanned them all and we were good to go.
AM
Avonlea Miller
Dec 23, 2025
5.0
stopped by and ordered just a twisted flamingo, and the employee surprised me by giving it to me free of charge and saying “Merry Christmas.” 🥹
such a small gesture, but it absolutely made my day. that kind of kindness and holiday spirit is what keeps people coming back. big shout-out to the staff—thank you!