Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,239 reviews
5 stars
343
4 stars
257
3 stars
252
2 stars
132
1 star
255
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes for orders.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
The quality of food was frequently criticized, with reports of cold, poorly prepared, or incorrect orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables, floors, and bathrooms noted by multiple customers.
Inconsistent Experience
While some customers had positive experiences with quick service and fresh food, these were overshadowed by numerous complaints about slow service and poor food quality.
- MSmisty sundayJan 5, 20261.0Very disappointed with this McDonald’s. Ordered breakfast on the app for the drive thru 10:10 got there at 10:20 waited in line for 10 minutes got to the window and had rude customer service from an older lady from the speaker. It was 10:30 exactly and she said I had to be here to pick it up even tho I was here in line waiting.
- NPNiQ PMJan 3, 20263.0The employees make the best of a busy and difficult situation when it presents itself. And it is always something. Plan ahead. Order in app. Be prepared to wait during regular meal hours.
- CCChrisDec 19, 20251.0Ive been here 20 minutes for fries and a burger this is stupid so better
- ASAaron SotoNov 30, 20251.0They are really slow, even if you go in, but it's even worse if you go through the drive-through Customer service is really rude. You get your food like 20+ minutes later No scratch that 30 minutes later I only go there because it's the only location in town. It's the slowest restaurant or fast food chain. I've been to it sucks and their customer service is rude. You go In to order you look at the back and it looks like they're struggling yeah very slow
- JDJustMe DrugFreeNov 27, 20251.0WHAT , I wait in line forever Only to find out NO PUMPKIN PIES for Thanksgiving! Bad attitudes all around. Where are The Pumpkin Pies. Went before Thanksgiving & What a waste with the super Long Line. VERY POORLY RUN> was Never the same since Frank Ran it. NEVER EVER EVER have icecream all summer as the Machine is Always out of order. Pitiful ............
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 401 W Myrtle, Independence, KS?
McDonald's at 401 W Myrtle is open daily from 5:00 AM to midnight.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 401 W Myrtle has drive-thru service available every day from 5:00 AM to midnight.
Can I order delivery from McDonald's at 401 W Myrtle?
Yes, delivery is available daily from 6:30 AM to 10:30 PM, with extended hours until 11:30 PM on Fridays and Saturdays. You can order online at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
How can I access McDonald's mobile app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store to place orders conveniently.
Are there any coffee shops near McDonald's at 401 W Myrtle?
Yes, Scooter's Coffee is nearby, offering another great spot to grab coffee in the area close to McDonald's.
What automotive services are available near McDonald's at 401 W Myrtle?
Nearby automotive services include Fast Lube, Star Lube Auto Express Care, and Strickland Brothers 10 Minute Oil Change, perfect for quick car maintenance before or after your meal.
Are there other fast food options near McDonald's at 401 W Myrtle?
Yes, nearby fast food options include another McDonald's, Subway, Braum's, and Simple Simon's Pizza, providing a variety of choices for quick meals.
Can I find essential services near McDonald's at 401 W Myrtle?
Yes, nearby essential services include Walgreens pharmacy and convenience store, Phillips 66 gas station, and Kansas State Driver License Station, providing convenience close to McDonald's.