Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,231 reviews
5 stars
343
4 stars
256
3 stars
251
2 stars
132
1 star
249
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, often waiting 20-40 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.
Customer Service
Numerous customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Food Quality
While some customers enjoyed their meals, many reported receiving cold or poorly prepared food.
- MEMaygan EpkerNov 6, 20251.0Terrible service tonight the girl taking orders at the counter was totally rude waited 30 kins for fries
- MJMaria JimenezNov 3, 20251.0I found a dead mosquito on my fries.
- SSshanester3411Oct 24, 20251.0What happened..McDonald's service and food socks. Waited 35mins for 2 double cheeseburgers and a chicken sandwich..cold and nasty..McDonald's needs the go back to there old roots.. 3 to 5mins out the door . They should call it trash slow foods not fast food...
- BSBrittanie StoneOct 21, 20251.0Well rude customer service. Guy at window making sexual gesters at another employee got told to park. pull off to the side after 10 mins got our food. Looked in the bag didnt get all of our order. This place really needs to get it together
- EEEds EdsOct 21, 20251.0They need to hire more people to work all shifts and stop pulling people to the side and taking over 15 mins to bring the food to the customer. Ever time I come to McDonald's in independence i always get pulled for more then 10 mins it's ridiculous how they have to pull people to the side over 2 mcchickens or McDoubles
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 401 W Myrtle, Independence, KS?
McDonald's at 401 W Myrtle is open daily from 5:00 AM to midnight.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 401 W Myrtle has drive-thru service available every day from 5:00 AM to midnight.
Can I order delivery from McDonald's at 401 W Myrtle?
Yes, delivery is available daily from 6:30 AM to 10:30 PM, with extended hours until 11:30 PM on Fridays and Saturdays. You can order online at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
How can I access McDonald's mobile app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store to place orders conveniently.
Are there any coffee shops near McDonald's at 401 W Myrtle?
Yes, Scooter's Coffee is nearby, offering another great spot to grab coffee in the area close to McDonald's.
What automotive services are available near McDonald's at 401 W Myrtle?
Nearby automotive services include Fast Lube, Star Lube Auto Express Care, and Strickland Brothers 10 Minute Oil Change, perfect for quick car maintenance before or after your meal.
Are there other fast food options near McDonald's at 401 W Myrtle?
Yes, nearby fast food options include another McDonald's, Subway, Braum's, and Simple Simon's Pizza, providing a variety of choices for quick meals.
Can I find essential services near McDonald's at 401 W Myrtle?
Yes, nearby essential services include Walgreens pharmacy and convenience store, Phillips 66 gas station, and Kansas State Driver License Station, providing convenience close to McDonald's.